You know, it really is an option to say nothing rather than be an asshole for - I think - the 10th time on this thread.
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I have been pedantic my whole life, and that is not changing at 54. After I have spent more than 40% of my life doing nothing but CellarTracker. But thanks for your kind and graceful sentiment. Obviously it is too much to ask people to actually read the thread.
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Thank you Joe!
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He’s already said he can
Yes. And he also nicely send a video to our team at beta@cellartracker.com instead of just posting here.
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I 
CT, use it daily, have donated every year since 2013, have filed a half dozen bug reports on the beta app, and received an unsolicited gift from the CT team for my contributions.
Happy to cut Eric a little slack even when he is irritated
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Given the constant disses his product has received in this thread by folks who only seem to imagine suffering under the oppression of CT, I’m pretty sure 99% of the community will give him a pass. Most will cheer him on given the circumstances. But then again Eric has a long track record with the community and as created the one wine centric software tool that anyone can agree is helpful for everyone. For free.
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I got a response from the CT app developer that he can reproduce the bug and will work on fixing it.
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elastic has been generally great for us. it’s fast and does a fantastic job of correcting for simple misspellings of producer names, which is constant. typing something like “roomer bonea mares” gets you exactly what you expect to find. for a mobile experience and thumbs, i believe this is necessary.
for now this is good enough, but semantic search is our real goal and we’re going to start playing around with https://www.meilisearch.com/
i want our users to be able to easily find “any white burgundy over $200 that hasn’t been sold in at least 3 months” without having to pull any reports.
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It’s a freemium product - I assume they’re making money doing what they’re doing. Or maybe not, who really knows. But at the end of the day, it seems like Eric is taking everything personally in this thread and escalating hostility even towards people who are posting out of ignorance. Which is 90% of posts on a message board.
I’m really just wondering why he’s taking the time at this point when he’s pretty much saying the same thing about reading the thread or the FAQ over and over - seems like a big waste of time.
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They were making money, now there are investors and possibly new business model.
Eric is fundamentally an accomplished and passionate technical guy, not customer relations in the classic sense. He’s proud and a bit edgy and quick to defend CT (especially when people don’t use their feedback channel or post things he feels are misguided or has been answered). I find it to be part of his charm, but I work with similar types of people. I’ve met Eric (years ago), and he’s very pleasant and engaging.
-Al
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Charm is all relative. I am indeed an engineer. (As are you, and you are more charming than me. 
)
Al is a scientist, which may explain the additional charm.
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We have an exclusive opportunity for WBers for access to a new CellarTracker data tool. Posted here.
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We are glad to be part of the WB community and both Eric and I have been here since the beginning. And we don’t mind criticism. The issue is that - and I’ve posted this often - WB is just not the place for feedback that needs action. In particular with the new app, it just adds an extra step as we need to transfer that feedback to the appropriate place so our team can act on it.
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I agree this is a big miss, but it doesn’t make the app unusable to me, but I would expect this to be something that is available in future iterations. (EDIT: and, having missed a bunch of posts in the middle, I see now that it is coming in the not-too-distant future
FWIW, I use the mobile app for two main things–taking a bottle out of inventory using the bar code scanner, and relocating bottles. And as long as those work (haven’t tried it yet as I just downloaded the beta/new version today) then I am not sure I care that much.
Perhaps CT should act and respond only to feedback that is given on the CT feedback cite. Any “feedback” here will then be viewed only as fodder for conversation amongst WB’ers, and other WB’ers could also help those who may have questions about CT use. In other words, can’t CT simply choose to not engage with this thread? I’m sure the WB community will self-police re: people posting here, expecting a response from CT — I envision plenty of other WB’ers 'telling the WB poster who is seeking help here to post their inquiry at the appropriate place if they want a response from CT.
At the end of the day, WB is a discussion forum and things will be discussed. Yes, CT will be discussed on this forum. No way around that. Quite frankly, I hope CT takes that as a huge compliment! You don’t see other cellar management tools discussed much here; why? Because they’re inferior to CT! But, just because people post questions here does not mean CT has to respond here. It’s crystal-effing-clear that CT does not enjoy responding here, so just don’t!
And a quick word on different people giving the same feedback: CT should just let it happen. I don’t know about you, but I think it’s valuable to know if two users gave particular feedback, or if two thousand users gave that specific feedback. When CT responds to somebody’s feedback with some version of, “Hey dummy! Read the thread! Somebody already said that. We don’t want to hear the same thing from you, you pesky little feedbacking user, you!” I mean, sheesh! That’s not helpful, and in many instances it’s simply unkind (I acknowledge some instances where the one to whom CT is responding is acting like a whiny, petulant, accusatory brat, in which case — sure, go off on them. LOL). Not only would it be far more kind, but also more efficient!, to simply not reply to that person, or just reply with a short and kind little, “Thank you for your feedback.” Either say nothing, or just a short little kind Thank You. Is that really so tough?
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It’s basically the same on 100mbit wifi. If I had to guess it’s a factor of cellar size. Much slower due to more data to refresh.
@Andrew_K I’ve already logged this as an issue we need to investigate. It doesn’t replicate the same way for me, but it needs investigation.
i think the dude monitoring the app feedbacks is 1) AWESOME. and 2) just combining the issues that overlap into one, which is the right way to do it…
of course if people searched a bit first before entering feedback/issue report they can also just upvote existing ones… the one to build a compact view is like the most upvoted item on there…
and yeah… it might be a random bulletin board to some… but it’s a random bulletin board about wine… so people will discuss apps about wine…
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