Actually that is a very good point on voidable preference. If you do manage to get something from SL, especially something high value, best not to drink it for at least 90 days in case SL enters into bankruptcy.
I really appreciate the advice. Iâm still holding out hope, perhaps naively, for a straight refund. If they do agree to an exchange, Iâll just keep everything in my offsite storage.
Hey all, put through a chargeback request today. My bank wasnât fazed at all by the request or timing, but weâll see what Visa says.
Meanwhile, SL didnât answer the phone when I called them today. Iâll be calling back daily now to see about replacements for in-stock items (assuming they even have what the website showsâŚ).
Thanks again, everyone, for supportive comments, real talk, and even in-person help (@ybarselah). I donât have a ton of money tied up in this, luckily, but no one wants to get screwed.
Apparently, this is how some Savile Row tailors used to operate many years ago. Obviously, this ended with tailors chasing clients for tens of thousands of dollars.
I hate to hear these stories. What it does for the individual collectors and the industry.
We are delivering the 2019âs now, to clients so to hear that you are trying to collect 2016-
unless there is another part to the story, you need to put pressure for real.
There is no excuse.
the wine is long released and moved through the pipeline - there is not one reason
for the delay but the businesses who pull ala PREMIER CRU on you.
Paul D., Iâm happy to be of help and find out more details - professionally in Bordeaux, however I am really lost on the new organization of this site.
Is this an old thread? or something recent?
and numerous details I need from you so I can intelligently make inquiryâs in "Bordeaux.
Write to me if youâd like my help william@williamgladstoneimports.com
A cluster, indeed! My 2014 Lynch arrived just fine. Back then, there was a very responsive person in charge of Bordeaux futures. I actually got to meet her after she left SL and moved to Rhode Island, where I was living at the time.
Underwhelming update: I did reach SL and the woman (same one Iâve been dealing with) said I absolutely deserve to be refunded and claims she told a colleague to put through a refund immediately. Talk is cheap, of course. My bank has said that I can cancel the chargeback investigation on the off chance a refund does come through.
I have a question for anyone whoâs more knowledgeable than me: I put through the chargeback request via my card issuer (credit union). The person I spoke with said Visa would reach out directly to me within ~1 month. No problem. However, should I be contacting Visa directly and proactively offering to send in documentation? I do have a recent email from SL (the only one theyâve deigned to send me) acknowledging that they havenât fulfilled these ordersâcomplete with order numbers to match the original receipts. Should I be banging on Visaâs door directly now, or can I reasonably expect them to contact me and ask for documentation?
I know many folks who were screwed by Premier Cru sent in all kinds of documentation, but we arenât (yet) dealing with a bankruptcy case here so that may affect how this is handled.
go to the google reviews for SL and sort by newestâŚ
something happened over the past year -ish. consistently exemplary reviews, and then bang - all 1 or 2 stars with consistent themes of no comms, orders missing, etc.