Retailer Check: Vint Marketplace (Washington, D.C.)

Anything you pre-order (aside from Bordeaux Futures) should be delivered within 365 days. I try to get all of my shipments within a few months of purchase (though some things do take a little longer), and use air freight to ship it in. That’s a business decision that I make.

If you order something and it’s taking 3 years to arrive, then I’m not sure why you would be buying from them at all.

And just to be clear and fair to Vint, nobody has experienced this from Vint as of now.

1 Like

Do they have a connection with Saratoga, Larchmont and the Wine Connection? I’ve noticed that when one has a wine, they often all do, usually in the same 6-12 bottle increments.

2 Likes

Same here, except I have only one 6 pack on order.

I admit to some annoyance with Vint so far, as before I ordered in early October I called and asked for a firmer estimate of the delivery window. They told me if I ordered the wine I was interested in quickly it would likely be on the next shipment in mid-Oct, meaning I’d take delivery of the wine in early December. They added that if it missed that boat, it would definitely be on the next one, meaning an early January delivery “at worst”.

When I hadn’t heard any updates by mid December, I called again and asked for an update. I was then told “oh, it looks like it will be on the boat in January, meaning a delivery in February”. When I pointed out that this was later than I’d be told, he told me that couldn’t be true because the deliveries always take this long. So I asked for a full refund, which he refused (politely) to give, and said best case scenario is a 20-25% restocking fee, which he’d have to investigate to see if that was even possible. He said he’d get back to me but I haven’t heard from Vint since.

I guess if there are no further delays and I get the bottles in February, I will be OK with that. But I don’t like this kind of this incorrect information and denial of what I was told (I’m pretty sure it was the same person I spoke to each time), it feels like they don’t know what’s going or don’t care.

2 Likes

Scraping data from live X and when you purchase they purchase. Hence the 6 pack

Ah. So same business model, different margins/expenses. Interesting.

1 Like

I find it interesting that if you are a retail outfit, you have net 30 to pay after you’ve received the wine(s) in question but in prearrival scenarios, we as consumers still pay up front and then bear the risk.

Not sure how international puchases work, but can’t someone, somewhere improve upon this?

2 Likes

image

2 Likes

Yes, 100%!

I understand the reasons for the lengthy time line, and it is baked into their business model, but are also up front about the timelines on the website.

I said it up above, I got an explanation of their business model, and can say that you can buy with confidence. I get the people get nervous about the time lines, but I think folks will learn over time they will come through and just have to be patient.

Anyone ever buy from this outfit? They have crazy low pricing and everything is prearrival. Their published address is a DC wine storage facility but that seems to just be a front. Curious as to whether buyers have received the wines they purchased.

All my interactions have been very encouraging, but my first two orders haven’t come in yet (they’re not late, it just hasn’t been the time yet), so I can’t tell you that part.

I’m in the bullish camp, but I also wouldn’t put (for me) huge dollars out until we see a track record.

Search function sure seems to be broken.

The search is a little messed up, but they are aware of it. I have taken delivery of one case and two more have arrived in the US.

They are clearing customs and storing in Connecticut IIRC… haven’t figured out local pickup in DC yet as of a week ago.

Shipping has been quoted around $45/case.

@Adam_Lapierre can add perhaps!?

After so many being burned by Premier Cru, I assumed the appetite for consumers spending with retailers who don’t actually posses the bottles they’re selling would be diminished. Not saying Vint is running a ponzi as I have no knowledge to support that. Just looking for feedback from customers who have received their orders.

I don’t know how Premier Cru went down, but the folks who run this seem to have a solid track record. I do buy en premeur most years from Bordeaux, but maybe you look at that differently because of how long it’s been around?

All that said, I haven’t pulled the trigger yet because I’m hesitant on throwing money out there. Waiting to get some feedback from WineBerserkers before giving it a try.

Ordered a half case in early October. Haven’t received anything yet but was told recently it was about to “be put on the boat” and should arrive in the US in February. I’ll report back then.

as far as we know based on the discussion with Adam, Vint has a significant portion of their business being Liv-ex b2b arbitrage. Thats not to say premier cru cant happen, but of course, its a viable business model albeit very tight margins, with long delivery times. If you’re ok with that theres no reason not to use, probably.

Hi Justin - we have a few from the other thread who have ordered and received their wines. (@Chris_Seiber - I just looked at your first order, and it’s on the water, we should have it in our warehouse in a few weeks) Some of the stock listed on our marketplace is from liv-ex, some is from other trusted stockholding merchants (negociants, etc.) and there is also a good amount of inventory that has been sourced and is on offer from our investment arm (www.vint.co).

We don’t source from private collections, it’s all bonded / professionally stored stock in original case, etc. etc. Happy to answer any questions you (or anyone else) may have.

2 Likes

There was a mixup with shipping dates on a recent order, but Adam was extremely responsive and immediately made things right. Would definitely recommend them. Note if you live in the DMV: though they have a DC address, it seems that the warehouse is in CT.