Retailer Check: Vint Marketplace (Washington, D.C.)

Please move your discussion to DMs or something. Take a hint that nobody wants to read these off-topic rants.

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Actually I love reading all the rants about PC for some reason.

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No, you don’t. You’re not the boss of your own thoughts and feelings.

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I don’t mind reading it either. I don’t want it deleted, I just thought it should go into a different thread than ā€œRetailer Check: Vint Marketplace,ā€ since that seems quite unfair to them.

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This thread is like if someone asked about some issue with their neighbor and it became a discussion about Ted Bundy somehow

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I live in Montgomery County, Maryland. Do you ship there?

Frankly, I would be more interested if you had local pickup. I generally hate shipments to my home and it means having to wait there. I get FedEx shipments sent to a nearby Walgreens that has a FedEx spot and UPS shipments to a UPS office. How do you ship locally?

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Your golf course doesn’t have a package room?

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Fully understand, we hope to have a better option for collection. In the meantime, we can do common carrier (prefer Fedex), or van delivery.

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I just placed a prearrival order here as well (a 6 pack of some of their attractively priced champagne), I will report back with my experience once wine is received.

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Bump. Has anyone taken delivery yet?

Bumping your bump. See something interesting . . .

I took a flyer on an exploratory six pack since the prices were attractive and I was not in a risk averse mindset. One thing that is a little annoying is that they quote a range of estimated time until arrival for pre-arrival wines, but after you purchase the wine, there is no way to see an updated estimate or even a record of what the estimate was when purchased. It just shows as ā€œprocessing.ā€

I recall the estimate was 2-4 months (could be way wrong), but the current listing for the same wine shows 12-24 weeks. The price went up almost $40 since my purchase and still shows ā€œ1 available,ā€ as was the case when I made my purchase (I’m guessing a marketing maneuver to reset prices or so they can ask for more from the source).

I’m fine with the flexible rates, but it would be nice to see a record at least in the purchase email showing when I need to follow up if the wines are still outstanding. If the arrival is 24 weeks, I’m SOL back in spring/summer shipping weather and will end up paying for a few months storage (when the first 3 months are up).

I found them very responsive when I emailed them with questions. Maybe reach out and get the scoop?

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Great to hear they’ve been responsive. I’m always hesitant to spam someone too quickly after ordering when not much has changed.

My previous comments were to convey what it’s like for a first time customer, but I am neither an expert on their services nor someone with any negative experiences so far. It’s possible they send a bunch of status updates along the way, but my current critique is that it would be nice to see the updated ETA in your profile.

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Got my first case yesterday that was ordered mid-July. Very responsive email customer service and nothing but good things to say here!

A long pre-arrival is my ideal scenario, so ymmv. Having a ballpark eta would be nice in case I need to hide the shipments immediately upon arrival :grin:

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I received my wines yesterday. I live in DC but Adam reached out a few weeks ago to offer to ship them to me for free to save the hassle of in-person pickup. (Though to be honest a part of me was looking forward to picking up to see what their operation looks like.) They even coordinated with me around some warm weather we had here last week to ensure the wines shipped only when I was comfortable with the temperature. The wines appear to be in perfect condition. Overall I’m thoroughly impressed and highly recommend Vint. I’ll be meeting up with some friends later this month and we plan to place an order to share. Happy to answer any questions I can here.

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Great news!

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Hi all. First WB post. ’m considering making a purchase with Vint instead of my usual (local K&L in SF). Any further updates on deliveries or negative surprises?

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All positives here with a couple more cases arrived but not yet shipped.

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Thank you for the update!

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