The new UI is so awful. Only upside I can see is I guess I’ll be spending far less money with them.
Can’t really disagree. They previously had maybe the best site for browsing and purchasing of any retailer around. I can’t find anything I would say is an improvement in the new version, and much about it is less convenient. Biggest complaint is that what used to be nicely compact and efficient for scrolling through now takes up much more real estate and time to browse. What used to be a quick look is now a much bigger task, which is a disincentive to spend time there.
All that and cloudflare problems too…
When I noticed it back in May, I sent them an email with the same general comment and a humble request for the restoration of a compact view…not that I expected a response, but just to register feedback. I still like them as a shop, but I’m not really inclined to browse their site as it is, so I’m sure that’ll affect my purchasing going forward.
You’ve summed up my feelings pretty well. They took the best wine retail site in America and just flat out enshittified it. It’s like my grandfather’s phone, all the fonts and images turned up to 200%. Are they building a retail wine site for geriatrics? Among my many other gripes, here’s one that really bugs me: I used to use “My Wine List” to very quickly browse whether things I’d previously purchased and enjoyed were back in stock. It was color-coded according to whether the wine was in stock or not. They seem to have done away with that completely. In stock, out of stock, all the same color. And only 12 per page. No tidy list. Ugh. What a mess.
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I also emailed them some small feedback a few months ago when it started to roll out. No response. It has continued to get worse since.
Couldn’t agree more. I’ve used their website (going back 20+ years) as an example of what a good retail site should be about. And now.. woof.
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Sure hasn’t hurt their auction prices
Had all sorts of connectivity issues this morning.