Has anyone purchased thru these guys?
if so, pros and cons would be helpful.
thanks
1 Like
Nothing but good things to say, other than itās a pain in the arse to get there from Highland Park.
Love them. Nothing but positive experiences.
Excellent, timely serviceā¦ no complaints.
one good, one bad experience. My purchased wine was ālost.ā I never got it. Never used them againāhappened a long time ago.
alan
Good service. Once had a bottle of rare, relatively expensive wine was broken by Fed ex (apparently a fork lift ran over it!) and they refunded the amount.
Been buying from them for years. Never had a problem. Very professional and honest people. They arenāt the cheapest place in the world but I canāt remember having a problem with anything Iāve ever bought from them and that is worth something.
Ask for Simon if you need to communicate with them.
JD
Iāve been pleased in my couple of purchases. Best perk of allāfree delivery to local storage facilities.
Have bought from them a couple dozen times over three years. No problems and good service ā always responsive and courteous.
If you are buying prearrival, I would note that they are usually not the first retailer in the country to get their deliveries; likewise, however, not the last. Additionally, be aware that if they get a container with only part of their allocation of a particular wine they seem to sometimes split it up among their customers, so you may get your allocation in two installments instead of all at once. I donāt know whether they give allocation preference to big time customers (I am not one).
ā Matt
Iāve bought from them many times and been happy with each purchase. I have just recently started buying futures and everything seems on the up and up.
Rehashing an old thread as I just now received an invoice from TCWC for storage Jan-Mar 2013, totaling $9.00, for FOUR BOTTLES OF DONJON. Huh? I donāt recall any language to that effect when they notified me of shipping, and quite the opposite, where Lisa Sindt proclaimed āno hurry at all, I just wanted to send a reminderā.
What a joke. Never again.
āLoveā is such a strong word, but I think weāre in like. Nothing but positive experiences for me too.
You I like. Them I love
Then? So what you are saying is that we have a future together? ![[wow.gif]](/uploads/db3686/original/2X/7/7d450e9830889c8943b674446a21b7254cad657e.gif "wow"){kind=small}
BTW why is this thread not in Wine Talk?
Hahahaha!
Todd wanted more people to see it.
Only great experiences buying from them.
I guess they donāt know who you are Todd! 
Maybe if you had contacted them before posting here they might have seen the folly of the $9 invoice?
If my post saves me $9.00 Iām ON IT
One of the best operations out there, all things considered.