Figured since we loved our stay in April 2011 and I wrote it up for FlyerTalk, I would repost what I wrote about the St Regis… Note that we did not leave the resort as this was a resort vacation/golf and tennis trip and not a sightseeing or adventure/exploration type trip.
We liked the beach and thought it was very nice - my son prefers the pool and so we didn’t spend much time on the beach. Food was overall good to excellent depending on what/where. Corkage friendly which was nice. Nothing for our Champagne when sitting outside at sunset looking out at the beach and water and having some apps. $35 at Fern.
Rooms were well appointed and large with very large bathrooms. Plenty of room for us and a separate bed for our son.
We would go back. Much shorter flight than Hawaii and the US as opposed to Mexico - though I do want to go to the St Regis in Punta Mita (stayed at the Four Seasons there twice and loved it, though it was the only hotel and thing there at the time).
One of the best uses of Starwood points that I can think of - five nights in a $1000 per night room for 80,000 pts.
A must at this resort - reserve (err demand) a room that is close to the main building as so e rooms are spread out and then you need to rely on the golf cart shuttle (fine but sometimes a pain in the neck depending on how busy the hotel is).
However, if you do not play golf or tennis and are looking to drive around/explore, this may not be for you.
We were there for 5 nights at the end of April - loved the fact that even though the resort was 99% full, I could still book the 4/5 nights points deal…even booked a second room and the in-laws joined us…I think every room was full the first two nights (Easter weekend) - just love the SPG program as we only booked three weeks in advance.
I won’t revisit a lot of the details because they were covered well above but will make a couple observations.
–our room was in a building on the golf course but fairly close to the main house - I realized that there are some rooms on the water side that could end up being quite a walk to the pool/main house - I would not want to stay in the last building and have what seemed to be a very long walk or constantly be taking/waiting for shuttles…not sure if they can guarantee which building they will put you in but I will be very specific next time…in fact I think I would rather stay closer on the golf course side than far away on the water side…
–went with our 6yr old - no issues for kids even at Fern and staff was nice (though we have always taken him to nice restaurants) - we wen tby the kids club and were pretty impressed - he seemed to like it but we never used it because we were always doing something (even though he is 6, he and I played three rounds of golf and between that and tennis/pool/beach there wasn’t time) - for the holiday weekend they had a lot of kids events and activities which seemed quite nice and family friendly… With only one kid, he usually stays in our room so glad about the size and setup of our room and the nice high end blowup bed that they brought in for him, all of which worked well.
–golf course - didn’t see much in the way of comments above so I will provide some thoughts - I brought clubs in a hard case and the minute we pulled up to check in they swept away the clubs and brought them to the golf course (also packed them up for check out so well handled) - we played after 2pm so reduced rate - I think it was around $120 for me and, get this, FREE for my son ( was told there is no charge for twilight rates for under 12 - hence the reason we played three rounds) - course was completely empty and they were very nice and let us go off whenever we were ready even if early and before the time the price dropped - excellent GPS in cart that was really helpful in getting to know the course - excellent driving range with unlimited free balls even on days when you aren’t playing - the course itself was very good to perhaps excellent and in good to very good shape - layout was interesting and potentially challenging but also good to know that there are 5 sets of tees so difficulty can vary - since I was playing with my son we played from the front men’s tees but it was still quite fun for me with good variety of hole lengths and position shots - as much as I liked shooting in the mid-to-high 70s, next time I will play from the longer tees which puts a lot more trouble into play and makes some par 4s quite long and par 5s not as reachable - only three holes are on the water which is a bit disappointing but the course is pretty enough - holes on the water are a matter of feet off the beach - overall, I very much liked the course and even more so liked the pricing and feeling like it was our own private club - on a relative basis I like the FS course in Punta Mita more as a course and more from a beauty perspective - the two courses on Lanai are also a good step up from this on both sheer quality and beauty - however, I very much enjoyed it and would bring my clubs back in a heartbeat (regarding kids, they sounded a bit skeptical when I called and made the reservation for me and my 6 yr old but when I said he had his own clubs and realized we were serious they were as nice as can be)
–dining - I am pretty picky when it comes to food and wine (happens to be a passion) - as a result I brought 7 bottles of wine with me and was very glad to see the large, mostly empty fridge when we arrived (always travel with wine so maybe it seems strange to others who aren’t wine obsessed…I love to drink well, particularly on vacation, but while I can afford to bring and drink the $100-$300 bottles of wine that I brought, I cannot afford to drink what I love at resort type markups) - glad I did as while the wine lists aren’t bad (perhaps not up to what I would expect from a top resort and high end NYC based chef), the prices were very high (3-4x) and the wines much too young and not particularly interesting for me even if they priced them at regular retail…they were fine with corkage (charged $35 in the restaurant but free when we had room service or sat on the veranda pre-dinner looking out at the water for a nice bottle of Champagne so not bad) - Fern was quite nice with a good range of satisfying choices and while expensive, we thought it was priced right relative to high end resorts and the quality was generally there across our three dinners to make it satisfying - while not breaking new culinary ground, we thought the menu had a nice combination of complexity/interest and simplicity - while I went for the more interesting, my wife really liked the simple options- great idea for a resort that wants to blend the creativity of Jean George and the need to please a lot of “captive” guests - food at the pool area was just fine - perhaps could have been a bit better but just happy that the food wasn’t even more expensive when served poolside or on the beach - loved the covered tables out on the beach for lunch - service was perhaps slow overall but not problematic - golf course restaurant was just ok for dinner though a wonderful setting to sit outside there - breakfast was very nice at Fern.
-Ralphs - worth stopping by this supermarket for drinks/snacks/beer and stocking the large in-room fridge - essential with kids
-tennis - very nice tennis courts at no extra charge (included in resort fee) and will provide rackets and balls - hot so we played only a little
-pool - really good size and tiered design provides excellent separation so it doesn’t feel busy, though when the hotel is full the pool chairs got reserved very, very early and it was very busy even though in the pool itself it didn’t feel that way - son loved going around the tiers and up/down in circles…I realized that going when the hotel in at 100% is not ideal
-we rented a car thinking we might go off resort but in the future I would use one of their car options and then maybe rent a car for a day or two instead - between the cost of renting a large enough vehicle for 5 people and bags and golf clubs and paying $22 per day for parking it would have been cheaper
–two nits/negatives to mention if they even rise to that level - delayed servicing of the room, particularly when the hotel was full…got back from dinner the first night around 9pm or so and room hadn’t been turned down yet (showed up at 9:30pm after my son had already fallen asleep). First day the room wasn’t serviced until mid afternoon which was a pain in the neck as we stopped back to change/rest after lunch…I stopped by the front office and made timing requests which were met for the most part for the rest of the stay. Second issue was more of a design problem in the bathroom…horrible light at the bathroom sinks - bright ceiling light which lit up the sink bowl but with the result that no light hit shed the face when you step up to the sink - had to shave by feel and can imagine that my wife was quite frustrated…more funny in a way that they design a wonderful bathroom and nobody bothered to test the positions of the lighting to see whether they worked for actual use as opposed to how everything merely looked. Also, as I guess is always the case in 99% of hotels the lighting in the room was generally insufficient (pet peeve of mine).
Overall, we were quite impressed (loved the rooms even without a Gold upgrade) and plan to go back within 12 months…not sure it is worth $1000 per night for a regular room (the rate when we were there) and there were some stumbles in service and amenities but if it isn’t one of the best uses of SPG points at 80,000 for 5 nights, I don’t know what is. As a point of reference, I went to the FS in Punta Mita twice within their first 9 months (before much of the expansion and no homes yet) and I was a bit more impressed with that resort overall from beauty to service to food at that time - though these rooms are bigger.
I would definitely recommend this property and it fit all of our family travel criteria - easy direct flight so not a long day of travel, nice/big rooms, beautiful setting, golf/tennis/great pool and beach and good to very good food.