Cool. Thanks Eric. I think Brig and I both just learned something. 
So did I. ![[thankyou.gif]](/uploads/db3686/original/2X/d/df165fe9c1593d19166ae7e1ffe5e272089cc07b.gif "thankyou"){kind=small}
Yes, something doesnât pass the smell test for me. Having been in the insurance industry most of my life, insurance companies that insure consumable items are going to do a particularly thorough job of making sure thereâs actually a covered loss before cutting a check. I have a hard time imagining that the company stroked a $2M check without making damn sure the bottles werenât drunk.
If Lazar is correct (always a big risk), then you could add insurance fraud to Buergersâ troubles. It should be really interesting to see how this court case plays out.
Who has the movie rights? ![[popcorn.gif]](/uploads/db3686/original/2X/1/1ca9f29573458cca2424a66a50d6c1261081dd3e.gif "[popcorn.gif]"){kind=small}
Not when youâre in mobile browser mode. 
Whatâs interesting is that none of the bottles specified by Lazar, outside of maybe the 82 Bollinger VV are anywhere near the $1400 average bottle price, but that is what was paid out on a per bottle average by the insurance company for the lot of missing wine.
The trailer might not be suitable for family viewing.
CLICK on VIEW FULL WEBSITE.
Where I said âmodern siteâ I should have said âmodern desktop siteâ. It is not on our current todo list to add this to mobile. It is pretty marginal data.
Two years (and 21 pages) ago, this story âbrokeâ. Has anything happened, or is Mr. Lazar free to run his successful businesses?
I passed the Domaine in Chicago this weekend and I wondered the same thing.
Domaine DC is still in business.
Yes, Mr. Lazar is still in business. My understanding is that the investigations continue.
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.
I have an interesting tale of being âfiredâ as a customer of Domaine DC after getting under the skin of somebody higher up from posts here on WB about them being slow to log bottles in, etc. (I basically probed the DC facility manager about what he was saying not making much sense and he was like âyeah⌠this is from above me.â). One day Iâll have enough time to type it all out outâŚ
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Justin,
We declined to renew your account a year ago. The timing of the post above is interesting to say the least. Im certain youâve had time at some point in the last 12 months to share your tale of woe.
Whats so interesting with these type of grievances is the undercurrent/subtext that only customers have choice. One of the great things about capitalism is that both the provider and customer retain choice. A good commercial relationship has to work for both parties. The amount of ink spilled here by customers outraged that a vendor has failed them in some form or fashion is nearly infinite. Meanwhile, any of you who own or operate a business know that many times you must choose which customers to serve given that all resources are finite. We dont take this topic lightly, and given the thousands of people we have served, in many cases for over a decade, someone has to be a real statistical outlier to no longer be a client.
Our DC facility has been operating at or near full capacity for many years. We choose to work with clients who appreciate our team, our services and our products. As you have noted yourself, there are other people and places to receive the services you used to get from Domaine. Simply put, the relationship wasnât working and I would make the exact same choice if I had to do so again.
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Marc,
If I had a serious tale of woe, I wouldâve immediately shouted it from the mountaintops. Moving my wine collection from one professional storage facility to another is the definition of a first world problem. The timing was somewhat challenging as I was told that something like a thousand bottles was going to be dumped on my doorstep (at my expense) in a couple weeks if I didnât find alternative arrangements. Given that weâd just gotten home from the hospital with a preemie (and my toddler brought Norovirus home from daycare and gave it to me), the timing was somewhat unpleasant.
At this point, itâs something I just chuckle about. But I do think it says a good bit about a business - and perhaps their leadership - if they canât handle even mild criticism⌠all of which was based on quoted vs actual time for things like wine being delivered from auction houses, wine being logged into my locker, etc. When I asked where wine was and was given the runaround on trucks supposedly/not arriving from NY, etc, nobody had any issues with me, and you continued to happily cash my checks. It wasnât until I asked about slow service on WB that we became ânot a good fit.â
Even the facility manager in DC was unable to articulate what the issue was ⌠presumably because he doesnât troll this board with incredibly thin skin and was basing it only off our perfectly pleasant actual interactions. He told me the decision was made above head, and that he did not personally know the reason. If anyone is curious, I suppose the âoffendingâ posts here are very searchable. I didnât seek this thread out ⌠it was at the top of the board.
I want to add that I do not know you personally, nor have I interacted with you anywhere to my knowledge. Likewise, you donât know me.
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Please, spare us, both of you.
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Or maybe just donât read the thread if it doesnât please your sensibilities? This story could be useful from both perspectives.
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Justin,
Marc has a history of being âtouchyâ so this shouldnât really surprise you.
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Ouch, thatâll leave a marc! LOL