My less than a year old EC M started to act up. It cools fine, I have a wireless thermometer inside.
The front display is now missing parts of some numbers. When I turn the cabinet lights on some numbers look better but not all.
While it’s quite new, it’s from the WE warehouse sale, and I am not positive they will honor the warranty posted at the time of purchase.
Thanks for any advice.
Ryan_S
July 14, 2026, 7:27pm
2
Have you called WE customer service? The same thing happened to me within 3-6 months of purchasing a Eurocave Premiere and they replaced it. I’m in NYC and they sent me a part which a third party installed, though I’m not sure if they can offer that service anywhere in the US.
Thanks for the reply!
I emailed them yesterday and will call tomorrow.
Which part did you replace?
Ryan_S
July 14, 2026, 8:37pm
4
It was basically that face unit that is faulty. I don’t remember the actual part name, but it was an easy fix for the service crew that installed it.
1 Like
RFreitag:
WE warehouse sale
Warehouse sale should not matter - You paid top dollar for a Eurocave - make them fix it.
1 Like