Ted has known Francesca and Max since they were very little. He truly has watched them mature. He and his lovely bride come out to visit us and we always get together for a meal.
Looks like some folks here had some e-mail kickbacks so I would just follow up with an e-mail to check that they got your order and it was in the works
I placed my order via e-mail to Joelle for the Clos Pepe chard as soon as it hit. Joe called me a couple of hours later for the payment details. Said he was knee deep in orders and was trying to get through them
Every winery on this board I have dealt with has demonstrated their willingness to go overboard on customer satisfaction. Honoring prices, replacing bottles, customizing packs, hitting shipment windows, etc.
One thing these guys and gals don’t have a whole lot of is time.
I’m sure Joe will make the rounds when he has time to finish up the order process.