I get this phenomenon when I buy the dough from Trader Joe’s. BUT when I make the dough, the airiness is incredible. I prefer my own dough, but it is easier and cheaper to go the TJs route so that’s 98% of my pizza making.
So IME, and limited experience compared to many, it is the dough and not the technique for this aspect. YMMV.
I adore Trader Joe’s, but in my experience, their pizza dough absolutely blows. It’s just not pliant! I find it impossible to shape w/o adding too much flour. I have a bakery very close to home that has decent dough for $3 a pound, so that’s what I buy.
I agree, and am still looking for better purchased dough, for those quick pizza moments where I don’t want to make my own. I hear Whole Foods sells dough, although I’m not a fan of their “by the slice” but that may be due to it sitting out?? And I hear a local place Dion’s sells dough so I’ll try them.
I also use a pan on top of my stone. So the dough goes on the pan, which has lots of little holes, and the whole thing goes onto the stone.
I’ve tried the Whole Foods dough. It’s far more pliant than TJ’s, but it’s woefully under-salted. Bland. We have a small Whole Foods type chain in the Portland area called New Seasons that strikes a decent balance. Have you tried a pizzeria you like? Most of them will sell you their dough by the pound.