You mean Woodland Hills Wine Company? Thanks!
~ Resident pedant curmudgeon.
No I’m not going to stop using acronyms. If you don’t like it, you don’t have to read it.
In the time it took you to make that post you could have easily googled it. The vast majority of people on the forum know what WHWC is, and if they don’t, they likely know how to use a search engine.
It’s a url.
-Al
Fixed It For You! 
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Fixed It For You!
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a glorious Snafu
Why?
the question isn’t whether the recipient should pay the additional actual cost of insurance, they should.
the question is whether 3% is the actual cost. if it’s less, then the shipper is using this as an additional profit center.
FedEx 2024 rates: $1.40 per $100 of declared value for shipments valued in excess of $300.
This increases to $1.50 in 2025.
Source: https://www.fedex.com/content/dam/fedex/us-united-states/services/surcharge_and_fee_changes_2025.pdf
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FedEx charges the same rates to all merchants, regardless of location/product?
Seems like there should be some statistical difference in claims/losses…
More likely rates vary depending on the volume of business the company does with FedEx.
Weird, their website says 1%
WHWC’s Shipping Policy is easy to find on its website and is very clear.
All wines are sold in California and title passes to buyer in California. We make no representation as to the legal right of anyone to ship or import wines into any state or country outside of California. By placing an order with us, you authorize WHWC to act on your behalf to engage a common carrier to deliver your order to you. Our acknowledgment of an order is not a guarantee that we will ultimately be able to ship wine to you. If we are unable to ship wine to the state you request, we will notify you before processing your order to determine whether you wish to proceed.
Extreme weather advisory: Prolonged exposure to heat and freezing temperatures can damage wine. Carriers do not insure against heat or cold damage, and we are unable to take responsibility for such damages after your wine has safely left our store. You are solely responsible for determining when and by what method you wish us to deliver your order—so be aware of weather conditions before shipping an order. That being said, we do reserve the right to withhold an order if we have clear reason to believe weather conditions are severe enough to significantly endanger the safety of your wine. In such a case, we will notify you promptly and discuss alternatives. Except for deliveries on the West Coast, we encourage you to select Next Day or 2-Day serviceas your shipping method during the winter or summer months, in order to reduce the likelihood of weather-related damage to your wine. In winter and summer we generally do not ship on Fridays, since carriers hold shipments over the weekends in their warehouses, where storage conditions may be far from ideal for temperature-sensitive products such as wine.
Insurance: Insurance coverage (optional) is available for 1.0% of the total purchase price of your order over $100, and covers any loss due to breakage or theft that may occur while your order is in the possession of a common carrier. It does not cover damage resulting from extreme hot or cold temperatures during transit. While shipping insurance is optional, declining coverage releases WHWC of all liability associated with breakage or loss that may occur to your order during shipment. If you have opted for insurance coverage and you receive damaged merchandise, you must notify WHWC of any broken or damaged bottles within two days of delivery so that we may process your claim with the carrier.
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Right, @Nick_Ryan where are you getting 3%? Ive never been charged that by WHWC.
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Thanks! I sent them an email so curious as to their response.
That’s not 3%.
2.5%, rounding up
That’ll teach you to wake up early on a Saturday.
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Because it’s always to important to round up to induce the most outrage.
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