Retailer Check: Blacksmith Fine Wines (Nelsonville, NY)

[Jen_M_a_s_o_n]

I bought several bottles from their end of year sale. They followed up with photos to be sure I was ok with fill and label condition. Very professional and great service.

[Andrew_K]

I can see both perspectives. I have purchased from them and they are very professional and the wines are great. At the same time all the added fees are annoying. It’s also annoying to email your order 5 minutes after you receive the offer email and they say they are sold out on that item. Feels like they send stuff that wasn’t available to begin with.

[MChang]

They weren’t rude to me, I’m just annoyed at their inventory management system and will spend my money elsewhere.

[James_StG]

I’ve had a few transactions with them lately and wouldn’t recommend buying from them.

Of 5 orders I’ve attempted to place, only one was successfully fulfilled. The first, which I responded to an email offer didn’t even get a response.

I was then successfully able to place an order for a couple bottles of Lignier MSD 1er VV for decent price, but was charged $40 for cc processing and shipping which made the price a bit less attractive.

The next 3 orders I placed which showed up as in stock on their website had at least one if not all of the items I placed not being in stock or promised to another purchaser.

Their prices are sometimes good but once you add the high shipping costs, gratituous credit card processing fee, and shipping insurance, it’s not so attractive. That being said, the online inventory issues seem endemic and I will no longer be purchasing from them.

I’ve had only 1 interaction from them on an order, very unpleasant experience…+ rude.

That’s surprising to hear-especially how they were rude. Care to elaborate?

I prefer not to elaborate online. The owner is a corporate attorney. the days of civil litigation are here. But I’d gladly respond via telephone .