It works beautifully and still looks like new with a fair amount of use. Like Bob, I have also used this to make oatmeal and the timer function gets a lot of use. Also, since brown rice takes a long time to make, I used to get it set up in the morning and set the timer so the rice would be done when I got home from work. It’s also very easy to steam veggies with the cooker. Mine was $200 at the time. They can now be had for less than $100. It’s a no-brainer purchase for me.
Zojirushi all the way. I like to think of myself as a pretty decent cook but sometimes getting the timing of getting all of the components of the meal done at the same time can be tough. The keep warm feature means I can concentrate on the other components and not worry about the rice.