My 1st retailer cold call

WINE TALK
#1

Somewhat small, niche retailer here in NYC. Very good wine selection; prices are on the high side:

“Uh, hi there George! Just wanted to reach out cause we haven’t heard from you in a while.” (hadn’t bought from them in well over 4 years) “Anyways, we wanted to offer you a special gift certificate in time for the Holidays consisting of $50 off your next $300+ purchase. This is valid from now until the end of the year. Would you like me to pass you to one of our “portfolio managers” now or would you prefer I send you the certificate by email?”

It’s going to be an interesting Holiday season for sure.

#2

Ugh. The hard close. How disgusting [barf.gif]

#3

Ha, when I buy my wine I only deal with senior executive portfolio managers! [tease.gif]

#4

LOL!

I can just see the call taking place. ‘George’ says ‘sure, I’ll speak to a portfolio manager!’. Brief silence, shuffling over the phone receiver and muffled talk heard

[Cold Caller] ‘Brett, man, get OVER here! You need to take this! I said you were a portfolio manager, man!’.

[Brett] ‘Dude, wtf! I need to finish making the callouts then I’m on a break!’

[Cold Caller] ‘I know, man, but I didn’t think he’d say yes! WTF is a portfolio manager anyway?’

#5

I received a call from a winery recently - Clos du Val.

Hadn’t bought anything from them since 06 and they called asking if I wanted any library releases.

#6

If you’re gonna do something like that I think it would have gone over better if they had just gone ahead and mailed the card - no questions asked…

Sounds like they are desperate for business…

#7

Matt, I think the PC term these days is “love”.

#8

It’s going around. I had a winery owner in here yesterday (yes Sunday) tell me he’s going to bring me a couple cases of wine and if sell them I can pay for them, if not no problem . Or he says “pour them off in your wine bar”. I said, No thank you…
Desperate times mean desperate measures.

#9

Why didn’t you take them, not pay for them, and give them to me?

#10

OH UM, ok … I’ll get right on that neener

#11

burgundy wine company? they call me every 6 months or so. so random and clueless and a complete waste of time. the calls are always cold as they don’t even mention what i’ve purchased.

#12

Because I fulfill that role quite nicely for Carrie.

#13

Close, but no.

#14

That was my guess too. I’ve been getting calls from them and now emails. I keep telling them to remove me from their email list but they keep sending them.

#15

When The Burgundy Wine Company calls, they don’t offer to pass you off, nor do they do discount coupons. Usually a ‘built case’ at discount plan. They are usually very nice and I never sensed a ‘hard sell’.

I’m just sayin’.

#16

Sorry 'bout that George…we will never call again. neener

Where is your Negly TN?

#17

Fwiw I like Burgundy Wine Co - found some good deals there before like grower bubbles at reasonable prices and 01 Pavelot Dominode for $35.

If they’re reading and want to call to discuss offering me $50 off coupons, please do!

#18

Again…it was NOT BWC.

#19

small shop in lower west village opened by a famous sommelier?

#20

Have never bought at LeDu’s. neener