I don’t know how long this has been going on, but for several items I’ve just checked (including 2012 Corison Cabernet 375s, 2010 Monprivato), Grapeswine of Norwalk, CT lists a bottle price on wine-searcher that is actually their case price listed as a single bottle. So, I see a price of $156.57 for the Monprivato, but when I click through to their site, the real price is $177.92, and it says the wine-searcher price is only available on cases of 12. The staff at wine-searcher does not agree with me, but this seems like it couldn’t be anything else but intentionally deceptive business practice, which I find completely inappropriate. I think it’s a terrible way to do business on the part of Grapeswine. Since wine-searcher does not agree with me, and they seem like a generally well-run company, I’m interested to know what the group here thinks.
I should probably mention that I work in retail in Massachusetts, where we have no incoming or outgoing shipments of wine, so I am not in competition with this company in any real way. I’m irked as someone who uses wine-searcher as a consumer.
Heads up: don’t confuse grapeswine of Norwalk CT with grapesthewineco of N White Plains NY. The latter is Daniel Posner’s operation, nothing like the former ( & a place I’ve bought from for years with no problems)
Do you have to buy a solid case of that exact wine to get that price, or does any mixed case count?
Seems to me that the internet makes it harder for these thin value / “pickoff” business models have a harder time working.
Unhappy customers tend to tell 11 other people about their experiences, and on the internet that gets amplified so much. I just think firms are better off being clear about what their policies are up front, and if they are changing them, to do it deliberately and with advance notice.
In the past, they have typically been a “wholesaler’s book” operation, just listing everything in listed as available at a small* markup. So beyond needing to order a case, if the wine is in-demand it almost certainly won’t be available, as wholesaler will be sold out.
*Though that doesn’t seem like such a great price, does it?