Ethical Dilemma

Scott_Everson · November 2, 2017, 2:26am

Was that Gramercy Greg?

Jeffrey_Neal · November 2, 2017, 2:44am

I guess I’m with the OP. Any time I think someone has mispriced something, I ask. It is what I would want someone to do for me if I had a product to sell.

BenW · November 2, 2017, 8:05pm

In the end the store contacted me about the order and sheepishly explained that it was an error (price was for a different wine by the same producer; the description and picture online was wrong). They very generously offered me a discount on this or any other order. No harm, no foul and I’ll happily do some business with them in the future.

scott_davis · November 7, 2017, 2:59am

I am very surprised by some of these responses.

You knew this was an “ethical dilemma” when you brought it up. But I am glad it is resolved to your satisfaction.

hamiltoncd · November 7, 2017, 3:09am

BenW:

I agree I’d have no issue at a big corporate chain but it’s the fact that it appears to be a smaller family business that gave me pause. (I say appears since I can only go by their website, I’ve never set foot in their store)

As I said earlier, I went ahead and purchased all six online and then replied to the automated email double-checking that it was the right product and effectively giving them an out if it was mispriced. I won’t be upset if they pull the sale but so far they haven’t replied. That was 24 hours ago now.

As an aside, I did once see a great deal at Total Wine (not on this level but a good deal especially with some coupons). I bought a case and waited until the order was processed and ready for pick up. When I got to the store they had 2(!) of the 12 bottles. The sales assistant couldn’t understand why I was so annoyed when they could give me 10 of the more recent vintage to make up the case

This might be the bigger ethical dilemma–that it’s ok to put it to the big guys, but not a family business.