Curious weather related shipping policy from Bottle Barn

Too complicated for me. I have been purchasing wine for over 50 years, I have NEVER had a retailer or winery not honor my request to hold a shipment. Some have charged a dollar or two per bottle if holding longer than three months.

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Choose a hotter destination area and then update the shipping when it’s time to ship.

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$25 to change an address :rofl::rofl:

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Remind me never to shop here. Any wine in transit is at weather related shipping risk (barring 100% cold chain)

To argue with a customer who clearly cares enough to contact you about this, suggesting the only recourse is to cancel minus a fee or to ship in 100 degree weather is asinine at best and forgetting that the customer is the foundation of their business model.

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Cheap corkage

That’s not “curious” it’s irresponsible.

I ordered a case from them and to say the least customer service was not the greatest. I really like their selection and prices on some bottles but can’t order from them on principal.

That too :wink:

I think that is the agreement that UPS management reached with its drivers, but of course that does not literally mean every single truck on the street is air-conditioned. All new trucks purchased in 2024 are supposed to be air conditioned, and older trucks are supposed to be retrofitted, but I routinely see UPS trucks driving around my neighborhood With doors wide open.

I personally would not rely on this and would only ship during cooler temperatures.

Owner saw this - reached out to my friend to make it right and admitted to the less than ideal customer service.

Not sure if they are changing their policy though.

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My reputation!
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I had a winery ship out an order yesterday. I told them I was rejecting it when it got here. It’s triple figures hot. They recalled it and are sending a new shipment later this month. Glad they did the right thing but befuddling that they can’t hold when weather hits triple digits. Push shipping back a month.

I would be shocked if they are air conditioning the cargo section of the truck.

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Cargo will get cold on the flight because, it’s cold up there. My beer cans in the cargo section were nicely chilled when I checked them after a cross-country flight.

Actually they heat the cargo hold of a plane (transcon) to around 7 degrees C. Otherwise liquids would freeze.

and animals in there would die

So, 45 degrees. My beers appreciated that temperature, as would wine.

Did a search and found if a pet is the cargo hold, the temperature will be kept between 64-74 degrees. Otherwise, the temperature would be 45 degrees.

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I feel like there’s almost always animals on planes though, especially big ones with 200+ passengers.

Flights offering pet transportation in luggage holds are limited.

Source: myself, as I’ve flown past pets a few times.