Grassl Glasses (and a few Zaltos)

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#151 Post by **Chris Freemott** » January 31st, 2020, 11:20 am

Ohhhh David....tsk tsk...

*yes, the backorder is 'kludgey' - i had to figure it out on the fly as the first 300 stems were sold in.......40 minutes....!!!!

I'm sure it will result in a PR disaster for me. LOL...but, we shall prevail and glasses will be sent.

#152 Post by **D@ve D y r 0 f f** » January 31st, 2020, 1:40 pm

Just ordered two more in addition to my original six...

Maybe I should hang on to my tubes after all. I had intended to send them back, but if the forthcoming travel bag is meant to work in conjunction with the tubes...

#153 Post by **byuen** » January 31st, 2020, 3:08 pm

byuen wrote: ↑
January 30th, 2020, 12:19 pm
Two of my three orders were delivered today, excited to give these a try tonight.

Amazed at how light these are compared to what I thought were my “good” wine glasses. Ordered another four stems to round out my collection. All in, twelve stems and a decanter ordered.

#154 Post by **Robert.A.Jr.** » February 1st, 2020, 2:05 pm

Any chance this is still open, lol?

We are having a dinner party tonight, and my wife sheepishly just admitted, she broke another and the maid broke one.

Ha!

#155 Post by **JDavisRoby** » February 1st, 2020, 2:15 pm

The butler break anything?

#156 Post by **Robert.A.Jr.** » February 1st, 2020, 2:22 pm

JDavisRoby wrote: ↑
February 1st, 2020, 2:15 pm
The butler break anything?

Ha, that would be me!

#157 Post by **Chris Freemott** » February 1st, 2020, 4:13 pm

LOL, put an order in Bobby..it's still alive

PM me what you need if you get stuck.

hhahahahah

#158 Post by **JDavisRoby** » February 1st, 2020, 7:42 pm

Robert.A.Jr. wrote: ↑
February 1st, 2020, 2:22 pm

JDavisRoby wrote: ↑
February 1st, 2020, 2:15 pm
The butler break anything?

Ha, that would be me!

That makes two of us!

#159 Post by **Robert.A.Jr.** » February 1st, 2020, 8:20 pm

Chris Freemott wrote: ↑
February 1st, 2020, 4:13 pm
LOL, put an order in Bobby..it's still alive

PM me what you need if you get stuck.

hhahahahah

Lol. I don’t know how to do it. Need six 1855 and some white!

#160 Post by **Scott Watkins** » February 1st, 2020, 8:58 pm

Dammit Chris close this thing up I keep buying more glasses! I'm weak.

#161 Post by **Brian S t o t t e r** » February 2nd, 2020, 9:00 am

Just received my replacement 1855 glass after one of the glasses in my BD shipment arrived broken. Absolutely incredible customer service as always Chris!

#162 Post by **Chris Freemott** » February 2nd, 2020, 11:13 am

Thanks for the kind words Brian.

#163 Post by **Chris Freemott** » February 2nd, 2020, 11:24 am

*****Status Update / February 2, 2020 ********

All, first a massive "Thank You" for the orders. I'm in awe of the support the board has shown me.

As of today I've packed and staged all fillable orders. If you have 1855's in your order and you haven't gotten an email with tracking data; you're on backorder. I signed off on the container yesterday and it will be moving from Slovakia on Wednesday. Keep an eye on this thread for updates as it moves around the globe. The budget is 6 weeks to the USA then about 2 weeks for customs, me, and then to you.

Glasses have broken in transit. It happens. We moved over 3,000 glasses this week. 1% is what I expect. We are well below that but it is still an annoyance for all of you. I will, without question, get you a new stem as rapidly as I can.

Many of you triggered the tube recycling option when checking out. Yeah....that failed (unreal). Just email me if you wish to return them. Candidly, it is really only beneficial if you are returning 4+ tubes. The cost and footprint of returning fewer than that isn't a victory for us. Please recycle them.

I am traveling for the day job Tuesday the 4th thru Friday night. Email replies will be delayed. Replacement shipments will be delayed. But I will get back to you as soon as I can.

Lastly, to all the auction winners. Don't feel slighted, but, you get filled in the backorders. However, I have something for you in each of your boxes when you get them. Thank you for your generous donations to the board.

-Chris

#164 Post by **Robert Titelman** » February 2nd, 2020, 6:15 pm

Shoot, missed it! Best glasses! So glad I already have some. Enjoy!

#165 Post by **Brian G r a f s t r o m** » February 4th, 2020, 1:08 pm

Can someone tell me how to use the Tracking Number? Can't seem to track it in Amazon because I didn't place the Order through Amazon.

#166 Post by **JYoung** » February 4th, 2020, 1:56 pm

Brian G r a f s t r o m wrote: ↑
February 4th, 2020, 1:08 pm
Can someone tell me how to use the Tracking Number? Can't seem to track it in Amazon because I didn't place the Order through Amazon.

Stick your tracking number (from the email) on the end of this: https://track.amazon.com/tracking/

#167 Post by **JDavisRoby** » February 4th, 2020, 4:14 pm

Mine arrived today (via FedEx). Look forward to testing tonight.

#168 Post by **Brian G r a f s t r o m** » February 4th, 2020, 4:25 pm

JYoung wrote: ↑
February 4th, 2020, 1:56 pm

Brian G r a f s t r o m wrote: ↑
February 4th, 2020, 1:08 pm
Can someone tell me how to use the Tracking Number? Can't seem to track it in Amazon because I didn't place the Order through Amazon.
Stick your tracking number (from the email) on the end of this: https://track.amazon.com/tracking/

Link not working. But thank you for trying to help!

#169 Post by **T Welch** » February 4th, 2020, 6:20 pm

Mine were shipped via USPS.

MandyC · #170 Post by **MandyC** » February 6th, 2020, 7:37 am

Looks like mine will be here today despite thinking they were on backorder. Can't wait to try them!

#171 Post by **Stephen Gelber** » February 6th, 2020, 11:00 am

What are the specs (size) on the Tasting Glass?

#172 Post by **Dave McIsaac** » February 6th, 2020, 12:32 pm

Stephen Gelber wrote: ↑
February 6th, 2020, 11:00 am
What are the specs (size) on the Tasting Glass?

Stephen - per post #35

21.4 CM - Tasting Stem Height 8.4 CM diameter - 120 grams

RickieM · #173 Post by **RickieM** » February 6th, 2020, 12:39 pm

Received my BD order a day earlier than expected, today via Amazon's shipping service. Everything was so carefully and exquisitely packed. One thing of note, though, is that the label gave the weight as 6 lbs. It felt more like .6 lbs. I hope Chris isn't being charged by weight because mine was clearly overstated. It was nowhere near 6 lbs.

AdamK · #174 Post by **AdamK** » February 7th, 2020, 5:33 pm

Got my Grassl tasting glasses but no 1855's, must still be on backorder. Great shipping and no issues!

#175 Post by **Chris Freemott** » February 7th, 2020, 7:06 pm

Container left warehouse Thursday. Updates as it hits milestones

Rickie; I pay dimensional weight charges. That box gets hit at 6 pounds. But I’m not overpaying for the weight. I’m simply paying for the volume.

Several broken stems and a few screwed up orders by me this week while I traveled.
I’ll handle all of this Saturday when I’m home. Thanks for the patience.

RickieM · #176 Post by **RickieM** » February 7th, 2020, 7:25 pm

Chris Freemott wrote: ↑
February 7th, 2020, 7:06 pm
Rickie; I pay dimensional weight charges. That box gets hit at 6 pounds. But I’m not overpaying for the weight. I’m simply paying for the volume.

Thanks, Chris. That makes sense. I can see how space would be at a premium during transportation.

Anyway, thank you for such excellent all-around, above and beyond service, as well as really beautiful and elegant glasses!

#177 Post by **John Morris** » February 9th, 2020, 8:31 am

Had my first exposure to Grassl "Tasting" glasses this week at a Barolo/Barbaresco/Chianti tasting that Greg dal Piaz and VDLTwine.com helped organize. (I understand that VDLT is or will be importing the glasses, too.)

They're terrific -- quite thin and light but they supposedly stand up to tasting room dishwashing. Since I have no patience for handwashing (save for some old Riedel Burgundy stems), that's a great combo. And I love the shape! They really showed off the wines well.

Austin C · #178 Post by **Austin C** » February 9th, 2020, 9:20 am

Received my Libertes and Mineralites to round out my collection today. Thank you, Chris!

#179 Post by **Chris Freemott** » February 12th, 2020, 6:58 am

Cargo Update / Domestic Supply Update

The container has now been given a US Port arrival date of March 7th. As that tightens up I will update accordingly. Historically, delivery to me from arrival in the port (NY/NJ) has been 13 business days. As I have a full container, it's feasible movement is faster and I've inquired with my freight firm to gauge that.

Domestic supply - tasting room glasses are available in sufficient quantity but every other stem save for 2 dozen Liberté and 4 dozen Mineralité are shot.

1855 and Cru glasses broken in transit (an unfortunate event in less than 1% of all shipments) will need to wait for the cargo container to be reloaded.

There are some tasting kits (rentals) which are also on hold as I cannot currently create them with stock on hand. Private emails will be sent shortly updating you individually about this.

Auction winners - you're in the holding tank too.

Thank you for the continued patience, acceptance of my flaws, and support of the glass.

#180 Post by **N. Justl** » February 14th, 2020, 6:25 pm

Sorry if I missed it, but can you put the decanter in the dishwasher as well?

#181 Post by **Chris Freemott** » February 15th, 2020, 2:06 pm

Nick, you can. it's what I do...

#182 Post by **N. Justl** » February 15th, 2020, 2:36 pm

Love it! Will do. Thanks for the response!

Grassl Glasses (and a few Zaltos)

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