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Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: March 8th, 2019, 7:00 pm
by danielahn
Chris, only half my order showed up, wasn't sure if you were sending them through separate shipments. PM sent. Thanks!

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: March 9th, 2019, 5:48 am
by Stephen Faulkner
Chris Freemott wrote:
March 8th, 2019, 5:50 pm
Stephen, 3/15/19 is the word from Schenker on USA arrival. so, call it 2 weeks or so from there to get them out...WHICH...of course, has a flaw...I'm in Bordeaux 3/30 - 4/7 for E.P. Working on coordinating an alternative to me overseeing all of this while I travel. I have to play that by ear as the arrival in the US also needs the glasses to get to Chicago then to me...I've had that take 3 days...and 17...when they land I'll have more updates.
No worries, Chris, I was just wondering. I have a fruit jar or two I can use until April. so enjoy Bordeaux and worry about it when you get back.

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: March 12th, 2019, 3:18 pm
by sdfruman
I just wanted to say how much I love these glasses! I've been using the Cru for about a week, and find them to be much better balanced for me than the Zalto Burgundy, which were too wide and almost unbalanced for my hands. I also got the Liberte, and will be popping a bottle of champagne soon to try them out. Thank you for being so thoughtful in all the steps you've taken for these glasses. I can't wait for what's next!

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: March 16th, 2019, 5:00 pm
by N. Justl
Looking forward to trying these.

What’s the consensus protocol before first use? Rinse with water? Rinse with wine? Wash?

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: March 17th, 2019, 9:33 pm
by Chris Freemott
I would advise a cleaning cycle. they're from a factory floor. have had their lip/rim polished...i'd run them in your machine.

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: March 20th, 2019, 4:22 pm
by Chris Freemott
Container confirmed with a 3/28 landing date in port in NY
I will begin likely distributing these as early as 4/12 - 4/14

We are close to having the ZenDesk component live on the site. When that happens, pull-down menu items for things such as "broken in transit", "I want a cardboard tube", "I broke one, can I use the $10 replacement" and the like will be up. I'll post a link here to drive inbound questions to me to a better method that IM/PM/email.

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: March 25th, 2019, 7:37 am
by Charles Hetzel
Thanks for the update Chris Freemott - we appreciate all that you do!

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: March 27th, 2019, 5:43 pm
by Dave McIsaac
Don't forget your (Todd's) auction winners..... [whistle.gif]

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: March 27th, 2019, 6:27 pm
by Chris Freemott
Dave,
Haven't forgotten.

Shipment confirmed as a NYC 3/28 landing, Chicago on 4/2, dispatch to tell me arrival date and then we can ship.

Taken longer than I wanted. I'm sorry.

Those with inquiries (or complaints, which is fair) - we've launched ZenDesk on the site, lower right corner of the web page is a help icon. That creates a ticket we can track and reply to.

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: April 5th, 2019, 1:50 am
by Chris Freemott
Glasses have landed. Will be at my home today or Monday. Dispatch coordinating with my admin. I return from France Sunday and we will be packing and shipping all week. Glasses in hand inside 7–10 days folks. Thanks for the patience.

Decanters are 40 days behind.

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: April 5th, 2019, 9:49 am
by bretrooks
Thanks for the update, Chris.

We finally got a chance to use the Libertés on a few different wines in the last week or two, and we've really enjoyed them - they worked well with both a crémant and a Vacqueyras last weekend, so that says something for their versatility.

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: April 6th, 2019, 1:59 am
by Chris Freemott
The garage!

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: April 6th, 2019, 8:40 am
by RickieM
I love all four of the Grassl glasses, the Cru being my favorite. My Zaltos or anything else has not seen any use since receiving these wonderful glasses!

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: April 8th, 2019, 10:22 am
by DanielP
Hey Chris,

I submitted an inquiry via the website's Zendesk last week - is that functional?

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: April 8th, 2019, 2:52 pm
by Daniel Uriostegui
Anyway to still jump on this deal Chris?

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: April 8th, 2019, 4:53 pm
by Dave McIsaac
The code no longer works

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: April 8th, 2019, 8:34 pm
by Chris Freemott
We changed site providers but the code would have expired by now. Reach out directly and I’ll
Work with you on a price.

Yes zendesk is live. Let me see what I missed. Was in France last week for my birthday.

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: April 10th, 2019, 4:33 pm
by Jim Stewart
You don't know what you don't know. Bought a couple of Liberte on the BD offer as kind of a treat for me and my wife. One arrived broken, and I have been reluctant to use the single survivor until we have the glasses for both of us. Gave in just now to pour myself a glass of Champalou Vouvray. Kind of a WOW experience! I am truly and surprisingly impressed. We have been using Reidel as our "good enoughs" for quite a while, but the wine drinking pleasure seems to actually be enhanced by using glasses like this Grassl Liberte. Being a skeptic and cynic may have kept me from some other simple pleasures such as this. Now, what else don't I know ???

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: April 11th, 2019, 4:44 am
by Dave McIsaac
Durand!!

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: April 23rd, 2019, 10:02 am
by Stephen Faulkner
Chris Freemott wrote:
April 5th, 2019, 1:50 am
Glasses have landed. Will be at my home today or Monday. Dispatch coordinating with my admin. I return from France Sunday and we will be packing and shipping all week. Glasses in hand inside 7–10 days folks. Thanks for the patience.

Decanters are 40 days behind.
Hi Chris -any updates on this? Thanks.

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: April 23rd, 2019, 10:23 am
by Chris Freemott
We have stock. Did I not fulfill your order?!
Decanters still not in.

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: April 23rd, 2019, 11:12 am
by AAgrawal
I got the glasses (1855/Cru) and love them. Exactly what I had hoped for. The only reported negative on the boards has been the slightly larger bases, though to be honest I didn't notice that at all with these two glasses. And when I measure at least the Cru vs. the Zalto Burgundy, the bases seem almost identical sizes. Maybe that's only an issue with the smaller glasses?

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: April 23rd, 2019, 12:53 pm
by Stephen Faulkner
Chris Freemott wrote:
April 23rd, 2019, 10:23 am
We have stock. Did I not fulfill your order?!
Decanters still not in.
I haven't seen any shipping notice nor glasses. Do you need me to resend my order?

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: May 12th, 2019, 9:24 am
by Thomas Ng
Hi Chris,

New to forum here. I have a pair of ggg. My friends want to get them. Do you still sell them?

We are based in Hong Kong. Please let me know if you will ship to international.

I am in london and will travel to bordeaux in a couple of days. If you have retail outlets in those locations, please let me know too.

Last question, do you have forge de laguiole corkscrew for sale? They look beautiful.

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: May 12th, 2019, 1:38 pm
by Chris Freemott
Thomas
I no longer sell Gabriel stems.

We may be able to facilitate a delivery to Bordeaux for Grassl, but not Gabriel.

please feel free to email me directly @ cfreemott@mac.com

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: May 25th, 2019, 3:18 am
by Robert Titelman
Just wanted to pass along a great experience.
I purchased some of the Grassl 1855 glasses. They are great.
One broke however, but Chris replaced as promised for $10 shipping. Glass came within a week of order!
Makes me wish I got some of the Cru…

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: June 1st, 2019, 4:22 am
by Jeff Vaughan
Robert Titelman wrote:
May 25th, 2019, 3:18 am
Just wanted to pass along a great experience.
I purchased some of the Grassl 1855 glasses. They are great.
One broke however, but Chris replaced as promised for $10 shipping. Glass came within a week of order!
Makes me wish I got some of the Cru…
I had the the same thing happen, and also wish I bought some of the Cru. So far, the Mineralite glass is my favorite.

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: June 4th, 2019, 3:33 pm
by T. Altmayer
I absolutely love the shape and feel of the 1855. They are so thin, however, and I've already had one break. I no longer put those in the dish drawer and will wash by hand. I think they are great for Bordeaux, Cab, Syrah, California Chardonnay and California Pinot.

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: June 5th, 2019, 9:43 am
by Brian Thorne
I've had my 1855 and Cru glasses for a little over a month, and I love them! I picked up one of my Reidel Sommelier bordeaux grand cru stems yesterday, and was absolutely Blown Away by how heavy, thick, and clunky it felt in comparison!

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: June 14th, 2019, 1:26 pm
by Chris Freemott
Decanters landed today
Unpacking 6 pallets of stuff this weekend but all remaining orders will be filled this pending week.
Thanks for the patience.

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: June 15th, 2019, 7:32 pm
by Robert.A.Jr.
FWIW, Chris, I use the 1885s almost nightly for a range of wines - Bordeaux, North and South Rhone, Chinon, Cab, etc. These are fantastic and very versatile stems. Love the generous bowl, with the aperture sizes just right comparatively, to allow the wine to breathe while still capturing the aromas.

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: June 16th, 2019, 1:37 pm
by C. Mc Cart
Envious of the many kudos in the thread. Hoping someone takes on distribution in Canada.

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: June 16th, 2019, 6:34 pm
by Chris Freemott
Chris
I have North and South America.
PM me
We can figure something out.

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: June 18th, 2019, 5:04 pm
by Martin S. Jacobsen
Hello Chris,

I see that the liberté and mineralité both are recommended for champagne, but is the either better to a certain style of champus or does it matter which one you would use?

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: June 19th, 2019, 12:28 pm
by Chris Freemott
Martin
Higher acid - Mineralité
Broader range of bubble consumption in both age and style? go Liberté

-Chris

Re: Grassl Wine Glasses, and a few Zaltos if you need them

Posted: July 21st, 2019, 9:09 am
by Nick F.
Took awhile but finally had a 1855 break. Is the warranty still in effect?