I knew there was another reason I didn't like Total Wine

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PeterJ
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I knew there was another reason I didn't like Total Wine

#1 Post by PeterJ » May 27th, 2013, 6:00 pm

I usually have lots of room in my mind for big box retailers and even shop there once in a while, when they have something I can't find elsewhere, or a great price on something. When I was a retailer I prayed that Total Wine wouldn't open a store near me though. They opened one about 3 years after we sold our shop. So.......... besides being a real PIA competitively, what's my "other" reason?

They're running a radio commercial that blatantly makes fun of independents as pretentious, know-nothing, imposters. HEY!!!!!!!!!!!! A little respect would be nice. TRUTH would be even nicer, but I guess not.

Our nearby TW has a really massive inventory, but I'm rarely approached by a staff member when I'm looking around, and when I am......... their knowledge is modest at best. What's so wrong with sticking to the "we have more wine, and usually lower prices" line? Why try to diminish the value of good, independent wine merchants?

I've always believed that encouraging as much wine appreciation as possible was good for the entire industry. I've read a lot of feedback to the effect that TW corporate is less than 'cool' about a lot of things. This must be just one more example.

I tried to Google the ad to post here,but this article was as close as I could get:http://www.sacbee.com/2013/05/08/540216 ... heyre.html

[soap.gif]

Sheeesh!!!!
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#2 Post by c fu » May 27th, 2013, 6:34 pm

partially kinda true. Some retailers are super stand offish. I'm hesitant to say that I've even had someone come see if I needed help at any of the LA/OC retailers other than K&L. Most of the workers don't even look me in the eye at Winex, Bestwines, Wine Club and Wine House. They just walk on by me every time. It doesn't bother me, but for people who don't know what they are looking for, it's probably helpful if someone comes by and asks if they need help.

That being said, I think they do typically know more than your typical TW worker. From what I know, TW is trying hard to change that with a lot of tastings for their staff, but I bet for many of them it's not really their passion.. just a job. But the article you linked to is very correct, kinda weird seeing a big corporation trying to target the small stores with ads. In LA, the ads revolve more around their selection and knowledge, haven't heard any trashing the small stores yet.

caveat: one of the guys in our wine group is a "guy" at TW.
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I knew there was another reason I didn't like Total Wine

#3 Post by PeterJ » May 27th, 2013, 8:08 pm

Charlie Fu wrote:partially kinda true. Some retailers are super stand offish. I'm hesitant to say that I've even had someone come see if I needed help at any of the LA/OC retailers other than K&L. Most of the workers don't even look me in the eye at Winex, Bestwines, Wine Club and Wine House. They just walk on by me every time. It doesn't bother me, but for people who don't know what they are looking for, it's probably helpful if someone comes by and asks if they need help.

That being said, I think they do typically know more than your typical TW worker. From what I know, TW is trying hard to change that with a lot of tastings for their staff, but I bet for many of them it's not really their passion.. just a job. But the article you linked to is very correct, kinda weird seeing a big corporation trying to target the small stores with ads. In LA, the ads revolve more around their selection and knowledge, haven't heard any trashing the small stores yet.

caveat: one of the guys in our wine group is a "guy" at TW.
Charlie, I don't think the commercial is aimed at shops like Winex, Bestwines, Wine Club and Wine House. It's definitely aimed at the small independent one-off shop and makes the man and woman "owners" sound like useless wanna-be's. Not saying there aren't some like that, but the ad is aimed at telling the public that TW is far superior to any 'local' small wine merchant. One example............ when asked about their wine experience, the woman says that her husband "went to France once". Give me a break.

I just heard the ad on an LA station today.
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I knew there was another reason I didn't like Total Wine

#4 Post by P Boyle » May 28th, 2013, 10:19 pm

This is not to be construed as defending TW by any means...

For the truly helpful and solid independent stores, they have less to worry about, as their customer base can be very loyal. And negative ads like that can backfire just as easily.

If Indi's can turn the table (via their social media lists for instance), it will be at TW's expense of all that extra airtime exposure.

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#5 Post by alan weinberg » May 29th, 2013, 8:16 pm

I have told the TW story before how, while standing in the Bordeaux aisle, I asked a TW employee where the Burgundy selection was and was told, "Burgundy is in Bordeaux." I rest my case.
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#6 Post by Joe B » May 29th, 2013, 8:24 pm

I love Binnys.
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#7 Post by Randy Bowman » May 29th, 2013, 8:54 pm

It's just marketing and probably targets two audiences: those who put $ before before quality and the neophyte looking for guidance at a store with low prices. (You wine savvy people know where to shop.) Get the people into the store and they will spend money.

BevMo commonly has their sales, "buy one bottle and another bottle for "x" amount." While mostly low end or inexpensive floor stack wines, they occasionally feature a few name brands. Either way, the wines are either lost leader or jacked in price to cover cost. Bring you in with a "deal" and you will spend money.

Have you seen the Subway commercials with those huge, stuffed with meat and cheese sandwiches? Ever seen a sandwich at Subway that comes close to the one in the commercial???
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I knew there was another reason I didn't like Total Wine

#8 Post by PeterJ » May 29th, 2013, 11:46 pm

Randy Bowman wrote:It's just marketing and probably targets two audiences: those who put $ before before quality and the neophyte looking for guidance at a store with low prices. (You wine savvy people know where to shop.) Get the people into the store and they will spend money.
I really do know that it's "just marketing", but I also know how gullible people can be. The small, knowledgeable independent wine shop has enough trouble doing business as it is. I just found it annoying that a big box giant would take such a cheap shot at a level of competition that is really just a fly on an elephant's ass to them.
Have you seen the Subway commercials with those huge, stuffed with meat and cheese sandwiches? Ever seen a sandwich at Subway that comes close to the one in the commercial???
Actually................... truth is, I have! I've also had some that are squished down too, but around here they've been charging $4 for a foot-long deli meat sandwich, so I give them a good deal of slack. I wanna be like Jared. [bye.gif]
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#9 Post by Corey N. » May 30th, 2013, 5:17 am

Joe B wrote:I love Binnys.
Why?
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#10 Post by Robert Williamson » May 30th, 2013, 7:28 am

Corey N. wrote:
Joe B wrote:I love Binnys.
Why?
Cuz she is kinda cute.

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#11 Post by Corey N. » May 30th, 2013, 8:38 am

^ While I don't love the outfit...yeah.

As for the store, not a fan of Binny's. The selection is fairly good, but the pricing is very meh. Sales people are hit or miss, but I suppose that's true in most retail establishments.
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#12 Post by Joe B » May 30th, 2013, 10:29 am

In regards to Binnys.

Large selection. Love browsing. Ok prices. I don't talk to much with the staff but when I have it was because that store was out of what I wanted and if it was at another store they would get it for me in very few days time. Friendly people so far.
Last edited by Joe B on June 3rd, 2013, 11:58 am, edited 1 time in total.
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I knew there was another reason I didn't like Total Wine

#13 Post by PeterJ » June 3rd, 2013, 11:43 am

Joe B wrote:Large selection. Love browsing. Ok prices. I don't talk to much with the staff but when I have it was because that store was out of what I wanted and if it was at another store they would get it for me in very few days time. Friendly people so far.
Thanks for the comment on their ad. [scratch.gif]

I don't have much of a problem with Total Wine (assuming that's the retailer you're referring to) as a place to shop. My issue is with the legitimacy of their ad claims about service and especially their pot-shot at small independents.
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#14 Post by Thomas Concilio » June 9th, 2013, 9:44 am

PeterJ wrote:
Joe B wrote:Large selection. Love browsing. Ok prices. I don't talk to much with the staff but when I have it was because that store was out of what I wanted and if it was at another store they would get it for me in very few days time. Friendly people so far.
Thanks for the comment on their ad. [scratch.gif]

I don't have much of a problem with Total Wine (assuming that's the retailer you're referring to) as a place to shop. My issue is with the legitimacy of their ad claims about service and especially their pot-shot at small independents.
They used to claim that their "associates" all received special training from wine makers or owners. And, that they would send them to the wineries for this training. They no longer say this because it was total B.S. Just another in a long line of bending the truth. Their typical MO.
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#15 Post by Paul Ton a c c i » August 4th, 2013, 8:49 pm

I'm an independent retailer and while I don't care for the spirit for TW's radio ad, my customers know the difference between their type of wine retail experience and what I'm doing inside my shop.

That said, I really dig their selection and there's hardly any wine overlap between our stores... so there's that.
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#16 Post by PeterJ » August 4th, 2013, 11:05 pm

Paul Ton a c c i wrote:........................... my customers know the difference between their type of wine retail experience and what I'm doing inside my shop.
If all the customers I had in my shop knew that difference I'd probably still own it. rolleyes
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#17 Post by Bill Tex Landreth » August 16th, 2013, 11:37 am

So, I am in the Dallas location yesterday to get a case of cellar defenders. I have a plan of getting some Napa Cabs in the $20 to $30 range and get out. By shear luck and no planning at all, I again had on my Maybach shirt.

I roll into the store and the white shirt/black tie attired salesman comes up to me immediately, notices the shirt and asks if I have ever had the wine. I said of course and he responded that they do not carry Maybach (duh). He then tries to push an $11 dollar bottle of wine that is stacked floor to ceiling on me.

Not trying to be snobbish here, but if you know the wine name (and possibly the price point of admission), shouldn't you try to direct the patron to the wine cooler wall where the "good stuff" lives? Just reinforces they are trying to make their coin on moving volume of swill.
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#18 Post by Joel W » August 16th, 2013, 1:56 pm

Tex, this is very close to what I posted in the Saturday Funnies thread the other day....

This is the main reason why I always state that I'm good when I do go by TW&M and someone asks if I need help.
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#19 Post by Brian Z » January 15th, 2014, 7:11 pm

LOL
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#20 Post by Larry G0ld3n » January 19th, 2014, 8:03 am

Too many reasons to list.

Start with our local TW used to have a habit of posting scores for the correct wines but other vintages that were noticeably higher. Fell for this several times and then had to waste time taking it back, not because it was bad, it wasn't what i wanted.

Pricing that here in Tampa isn't all that great for good to better wines. Almost anything in the store can be found somewhere else for less and comes with some personal service.

Store inventory that doesn't match up with online inventory meaning another wasted trip or call.

Yes they have their place, just not for me.

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#21 Post by Adrian Walsh » January 19th, 2014, 8:11 am

TW Dallas had Spottswoode 2010 last week at $135 - all 3 locations had at least a couple of bottles each, we ended up with 9 bottles at that price.
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#22 Post by M Hudson » January 20th, 2014, 4:02 pm

Adrian Walsh wrote:TW Dallas had Spottswoode 2010 last week at $135 - all 3 locations had at least a couple of bottles each, we ended up with 9 bottles at that price.

I think most people are too hard on them...I stumble on deals like this often.

Yes you have to know what you want, and what the market for it is, but its not the devil.

I just ignore the sales people and browse.

I can say once in a while they do have someone who knows their stuff. In my local store the woman who teaches the wine classes is a decent reference. She has turned me onto more than one daily drinker that I would never have tried without her.
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#23 Post by JKim » January 20th, 2014, 4:52 pm

I don't hate on TW. I haven't bought wine from them in years but buy beer and spirits there regularly. They're one of the few places that gets Pliny in regularly and I've purchased Pappy from them the last couple of years. No complaints here.
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#24 Post by jdietz » January 20th, 2014, 9:13 pm

JKim wrote:I don't hate on TW. I haven't bought wine from them in years but buy beer and spirits there regularly. They're one of the few places that gets Pliny in regularly and I've purchased Pappy from them the last couple of years. No complaints here.
You have bought Champagne, and with a coupon there are often good deals to be had.
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#25 Post by K John Joseph » July 7th, 2014, 11:01 am

TW is awesome because:

1. Cheapest prices on lower-end cellar defenders like Roederer Estate, Domain Carneros sparkling wine. I get it for about 18-19 a bottle, which is literally $10 cheaper than my grocer.

2. Business model is to sell company-branded plonk at high margins and volume. High volume of high margin sales allows TW to sell good wine at lower prices. That offset is fine by me, as I'm a .001% likelihood to drop $30 on a TW branded bottle.

3. Their staff is neither solicitous nor knowledgeable which means I can go about my business without interference, which I prefer. It also means that a very knowledgeable and trustworthy chap won't convince me to buy more expensive wines I was not planning to get. I save cash that way, and would use a different retailer to explore higher-end wines.
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#26 Post by JFPelletier » July 11th, 2014, 12:07 am

I have bought a bunch of stuff there lately. there was a 15% mix and match deal that made most of the wines I bought there the cheapest I could find online. They also got a lot of good price on moderately priced wines (~50$). Good place for australian, Napa big sellers (Phelps, Dominus, etc) and on some bordeaux (usually off vintages).

I like the fact that when I go there nobody is trying to pressure sale me anything, unlike other stores.

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#27 Post by Joel W » July 24th, 2014, 1:07 pm

The other day I had a meeting with a client in the South Bay (In SoCal)

As I'm driving back up Hawthorne Blvd. to catch the Fwy to get home I think to myself "OH! There's a TW&M right here... I'll stop in and see if they have any gems on the shelf."

I walk EVERY wine aisle up and down with my basket. Picked up a few bottles of wines I've been wanting to try, some that I've had and they have them back in stock, probably because they found some stragglers inside of mixed cases in the back (love it when this happens, by the way).

I'm approached by a clerk...

he asks, "Can I help you find anything?"
me: "Nope, I'm fine... Thanks"
Him: "We have some great gems on these shelves and some up and commers too!"
Me: "Thanks, but I'm good"
his reply: "Like this wine 'CULT', This is excellent!"

I cringe and pause... and say disgustingly, "Really? You're gonna try and peddle that stack to the ceiling Total Wine Special on me? No. I said no thank you."

He does not relent... and states: "This is a real up and comer, a terrific wine!"
I reply, "Dude, That stuff is dogsh!t... you know it is. I realize they tell you to push it, but it's terrible and I wouldn't pour that at my house on a Tuesday evening with wine newbies that can't tell two buck chuck from a first growth Bordeaux. Push that dogsh!t on someone else, not me".

he just looks at me for a bit and says quite quickly, "Oh, you really know your wine. You drink high end wines? I'm sorry. I'll leave you to shop. Sorry I bothered you."

I know. I'm a jerk. I tried to say no several times though before the assh0le in me just rolled out.
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#28 Post by Ryan Kilkenney » July 24th, 2014, 1:14 pm

Corey N. wrote:^ While I don't love the outfit...yeah.

As for the store, not a fan of Binny's. The selection is fairly good, but the pricing is very meh. Sales people are hit or miss, but I suppose that's true in most retail establishments.
I rarely buy wine at brick-and-mortar stores these days. But when I do, it's either Vin (f/k/a Wine Discount Center) or Howard's. Binny's feels too impersonal, which I'd accept if their prices were lower.

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#29 Post by Todd F r e n c h » July 24th, 2014, 1:17 pm

Joel W wrote:The other day I had a meeting with a client in the South Bay (In SoCal)

As I'm driving back up Hawthorne Blvd. to catch the Fwy to get home I think to myself "OH! There's a TW&M right here... I'll stop in and see if they have any gems on the shelf."

I walk EVERY wine aisle up and down with my basket. Picked up a few bottles of wines I've been wanting to try, some that I've had and they have them back in stock, probably because they found some stragglers inside of mixed cases in the back (love it when this happens, by the way).

I'm approached by a clerk...

he asks, "Can I help you find anything?"
me: "Nope, I'm fine... Thanks"
Him: "We have some great gems on these shelves and some up and commers too!"
Me: "Thanks, but I'm good"
his reply: "Like this wine 'CULT', This is excellent!"

I cringe and pause... and say disgustingly, "Really? You're gonna try and peddle that stack to the ceiling Total Wine Special on me? No. I said no thank you."

He does not relent... and states: "This is a real up and comer, a terrific wine!"
I reply, "Dude, That stuff is dogsh!t... you know it is. I realize they tell you to push it, but it's terrible and I wouldn't pour that at my house on a Tuesday evening with wine newbies that can't tell two buck chuck from a first growth Bordeaux. Push that dogsh!t on someone else, not me".

he just looks at me for a bit and says quite quickly, "Oh, you really know your wine. You drink high end wines? I'm sorry. I'll leave you to shop. Sorry I bothered you."

I know. I'm a jerk. I tried to say no several times though before the assh0le in me just rolled out.
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#30 Post by Robert Pollard-Smith » July 31st, 2014, 9:06 am

Ryan Kilkenney wrote:
Corey N. wrote:^ While I don't love the outfit...yeah.

As for the store, not a fan of Binny's. The selection is fairly good, but the pricing is very meh. Sales people are hit or miss, but I suppose that's true in most retail establishments.
I rarely buy wine at brick-and-mortar stores these days. But when I do, it's either Vin (f/k/a Wine Discount Center) or Howard's. Binny's feels too impersonal, which I'd accept if their prices were lower.
The twice-a-year 15%-off sale at Binny's helps. Howard's pricing on identical items is usually (always?) much higher than Binny's or Vin's.
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#31 Post by andy velebil » July 31st, 2014, 12:34 pm

Joel W wrote:he just looks at me for a bit and says quite quickly, "Oh, you really know your wine. You drink high end wines? I'm sorry. I'll leave you to shop. Sorry I bothered you."

I know. I'm a jerk. I tried to say no several times though before the assh0le in me just rolled out.
Joel,
Maybe I'm getting cranky as I get older. But I think you did the right thing. You tried to be polite and then you were just direct. Not rude or an assh**e, just direct. I think we as a society have lost that to some degree...I digress LOL.
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#32 Post by M Hudson » August 20th, 2014, 3:13 pm

Part of customer service is knowing when to STFU.
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#33 Post by c fu » August 24th, 2014, 7:48 pm

Tip for everyone. Be a 30 year old chinese guy in at shirt and jeans. You'll never worry about having to deal with salespeople as they just ignore you the whole time you're there! :)
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#34 Post by Ken V » August 25th, 2014, 4:58 am

Charlie Fu wrote:Tip for everyone. Be a 30 year old chinese guy in at shirt and jeans. You'll never worry about having to deal with salespeople as they just ignore you the whole time you're there! :)
Really? Even now? They don't think you're there to buy the whole store?
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#35 Post by Roberto Rogness » August 26th, 2014, 4:00 pm

Joel W. wrote:

he asks, "Can I help you find anything?"
me: "Nope, I'm fine... Thanks"
Him: "We have some great gems on these shelves and some up and commers too!"
Me: "Thanks, but I'm good"
his reply: "Like this wine 'CULT', This is excellent!"

I cringe and pause... and say disgustingly, "Really? You're gonna try and peddle that stack to the ceiling Total Wine Special on me? No. I said no thank you."

He does not relent... and states: "This is a real up and comer, a terrific wine!"
I reply, "Dude, That stuff is dogsh!t... you know it is. I realize they tell you to push it, but it's terrible and I wouldn't pour that at my house on a Tuesday evening with wine newbies that can't tell two buck chuck from a first growth Bordeaux. Push that dogsh!t on someone else, not me".




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Mark Y
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I knew there was another reason I didn't like Total Wine

#36 Post by Mark Y » August 26th, 2014, 4:11 pm

Roberto Rogness wrote:Joel W. wrote:

he asks, "Can I help you find anything?"
me: "Nope, I'm fine... Thanks"
Him: "We have some great gems on these shelves and some up and commers too!"
Me: "Thanks, but I'm good"
his reply: "Like this wine 'CULT', This is excellent!"

I cringe and pause... and say disgustingly, "Really? You're gonna try and peddle that stack to the ceiling Total Wine Special on me? No. I said no thank you."

He does not relent... and states: "This is a real up and comer, a terrific wine!"
I reply, "Dude, That stuff is dogsh!t... you know it is. I realize they tell you to push it, but it's terrible and I wouldn't pour that at my house on a Tuesday evening with wine newbies that can't tell two buck chuck from a first growth Bordeaux. Push that dogsh!t on someone else, not me".


Last Bottle wine just offered it today i think..


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I knew there was another reason I didn't like Total Wine

#37 Post by Roberto Rogness » August 26th, 2014, 5:29 pm

Yup, is that indicative of their general taste?

Hard to argue with "Dude, That stuff is dogsh!t... you know it is. I realize they tell you to push it, but it's terrible and I wouldn't pour that at my house on a Tuesday evening with wine newbies that can't tell two buck chuck from a first growth Bordeaux. Push that dogsh!t on someone else, not me".
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I knew there was another reason I didn't like Total Wine

#38 Post by Jay Miller » August 27th, 2014, 10:59 am

Ken V wrote:
Charlie Fu wrote:Tip for everyone. Be a 30 year old chinese guy in at shirt and jeans. You'll never worry about having to deal with salespeople as they just ignore you the whole time you're there! :)
Really? Even now? They don't think you're there to buy the whole store?
Arnold always buys some piece of jewelry to bring back as a present for his mom before visiting and I usually get dragged along. The salesperson always approaches me to ask "may I help you?" and ignores him. Annoys the heck out of me. He claims it doesn't bother him it all.
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I knew there was another reason I didn't like Total Wine

#39 Post by c fu » August 29th, 2014, 4:11 pm

Jay Miller wrote:
Ken V wrote:
Charlie Fu wrote:Tip for everyone. Be a 30 year old chinese guy in at shirt and jeans. You'll never worry about having to deal with salespeople as they just ignore you the whole time you're there! :)
Really? Even now? They don't think you're there to buy the whole store?
Arnold always buys some piece of jewelry to bring back as a present for his mom before visiting and I usually get dragged along. The salesperson always approaches me to ask "may I help you?" and ignores him. Annoys the heck out of me. He claims it doesn't bother him it all.
see, i'm not the only one. We basically get ignored. Not a big deal, used to it by now. Go into a car dealership, ignored until we stand around waiting like we need help. Go to nordstroms ignored. Last week my wife was just walking around the shoe section with two shoes in her hand. Quite a few workers milling around. I went and grabbed someone to get a size for her.
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I knew there was another reason I didn't like Total Wine

#40 Post by andy velebil » August 31st, 2014, 7:20 am

C Fu wrote:
Ken V wrote:
Charlie Fu wrote:Tip for everyone. Be a 30 year old chinese guy in at shirt and jeans. You'll never worry about having to deal with salespeople as they just ignore you the whole time you're there! :)
Really? Even now? They don't think you're there to buy the whole store?

see, i'm not the only one. We basically get ignored. Not a big deal, used to it by now. Go into a car dealership, ignored until we stand around waiting like we need help. Go to nordstroms ignored. Last week my wife was just walking around the shoe section with two shoes in her hand. Quite a few workers milling around. I went and grabbed someone to get a size for her.
Charlie,
All you have to do is bring me along and you'll get lots of attention, whether you want it or not. I only charge a small fee which you can pay with wine. [cheers.gif]
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I knew there was another reason I didn't like Total Wine

#41 Post by cnalda » December 6th, 2014, 4:36 am

Must agree with the general TW&M aversion -- and the problem with the ads. As a former/recovering ITB retailer, claims of "always the lowest price" drive me nuts when I see some of the mark-ups. Then again, I wish I had been better at realizing the extra margin when possible. Sophisticated buyers using the Internet make it very tough. Funny thing is, I'm sitting in Orlando at a conference wondering where I can find a decent bottle or tow... and I shamefully eyed a hotel guest's TW&M bag wondering how close the store was. I suck.....
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I knew there was another reason I didn't like Total Wine

#42 Post by Paul Klevgard » February 17th, 2015, 9:15 pm

Joe B wrote:In regards to Binnys.

Large selection. Love browsing. Ok prices. I don't talk to much with the staff but when I have it was because that store was out of what I wanted and if it was at another store they would get it for me in very few days time. Friendly people so far.
+1

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I knew there was another reason I didn't like Total Wine

#43 Post by Paul Klevgard » February 17th, 2015, 9:22 pm

alan weinberg wrote:I have told the TW story before how, while standing in the Bordeaux aisle, I asked a TW employee where the Burgundy selection was and was told, "Burgundy is in Bordeaux." I rest my case.
alan
So Alan you already know much/all about Burgundy so not sure why you are asking clerks for help. :)
For all others: they have a free-for-the-taking "Guide To Wine" (440 pages) very well organized with blurbs on regions/districts and tasting notes from their buyers. Great for exploring new wines...

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I knew there was another reason I didn't like Total Wine

#44 Post by Paul Klos » February 17th, 2015, 10:00 pm

One of my early visits:
Was asked if I needed help in the Rhone isle. I mentioned I was curious about a 2011 Morgon Beaujolais (oh well, I don't remember why). When I mentioned that I only saw other vintages, I was told, "vintages don't matter!" I think that should be their motto.

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I knew there was another reason I didn't like Total Wine

#45 Post by alan weinberg » February 23rd, 2015, 8:19 pm

Paul Klevgard wrote:
alan weinberg wrote:I have told the TW story before how, while standing in the Bordeaux aisle, I asked a TW employee where the Burgundy selection was and was told, "Burgundy is in Bordeaux." I rest my case.
alan
So Alan you already know much/all about Burgundy so not sure why you are asking clerks for help. :)
For all others: they have a free-for-the-taking "Guide To Wine" (440 pages) very well organized with blurbs on regions/districts and tasting notes from their buyers. Great for exploring new wines...

Paul
Paul--I was asking where the Burgundy section was in the store, not for purchasing advice!

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I knew there was another reason I didn't like Total Wine

#46 Post by A. LeBeau » February 24th, 2015, 8:42 pm

If that was Salvestrin's Cult blend that the Total guy was pushing, that actually fairly decent. It's a nonvintage blend from Rich Salvestrin's St. Helena estate and other vineyards. While it probably doesn't have any Beckstoffer Crane fruit in it, its still a pretty tasty Cab blend for around $25 bucks.

https://www.invino.com/wine/cabernet-sa ... O1RcS7n3IV
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I knew there was another reason I didn't like Total Wine

#47 Post by Thomas Concilio » February 26th, 2015, 7:19 am

A. LeBeau wrote:If that was Salvestrin's Cult blend that the Total guy was pushing, that actually fairly decent. It's a nonvintage blend from Rich Salvestrin's St. Helena estate and other vineyards. While it probably doesn't have any Beckstoffer Crane fruit in it, its still a pretty tasty Cab blend for around $25 bucks.

https://www.invino.com/wine/cabernet-sa ... O1RcS7n3IV
Wow, that's kind of pricey for a NV. Not sure if would trust any of their recommendations, but that's just me.
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I knew there was another reason I didn't like Total Wine

#48 Post by M. Linzbach » April 4th, 2015, 9:34 am

Total Wine came to Minnesota in the last year. Here is a recent story about how the MN Municipal Beverage Association sent out a newsletter on how to beat Total Wine on their most profitable items. Page #2 includes the whole newsletter. Pretty interesting to the layman like me. http://blogs.citypages.com/blotter/2015 ... lusion.php
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I knew there was another reason I didn't like Total Wine

#49 Post by Thomas Keim » April 5th, 2015, 3:03 pm

M. Linzbach wrote:Total Wine came to Minnesota in the last year. Here is a recent story about how the MN Municipal Beverage Association sent out a newsletter on how to beat Total Wine on their most profitable items. Page #2 includes the whole newsletter. Pretty interesting to the layman like me. http://blogs.citypages.com/blotter/2015 ... lusion.php
Cellars Wines & Spirits were able to get a couple cases each of some of the "exclusives" being cleared for Total Wine by a local wholesaler (pretty sure it was Southern or Johnson Bros) and then ran an ad with cheaper prices than Total Wine.

And frankly, I thought it was just a total "chickensh*t" move by Cellars Wines & Spirits to do it. They have NO idea how many customers they are sending over there just by mentioning them. There are a million good wines out there being directly imported by very good local, Minnesota importers (that Total Wine is not carrying), no reason in the world to stoop that low. Why not just promote brands you can have a future with?
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