What Do You Say To Some People, Part 2

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Richard Leland
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What Do You Say To Some People, Part 2

#1 Post by Richard Leland » October 12th, 2011, 3:37 pm

So a woman comes into the store this afternoon and she looks very much like an old customer of ours we haven't seen for a while. Too young to actually be that customer and too old to be that customer's daughter. She greets me warmly and the moment I hear her voice I know that it is our old customer, just looking at least 15 years younger - the result, I'm sure, of some very well done plastic surgery.

What's the protocol in that situation? Do I complement her on her youthful appearance or do I keep my mouth shut?
Richard

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Rick Gregory
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Re: What Do You Say To Some People, Part 2

#2 Post by Rick Gregory » October 12th, 2011, 3:55 pm

Guys....

"Wow, been awhile since we've seen you in here...You look great" or similar. No need to say "did you have plastic surgery" etc. Just compliment her on how she looks if you want to and it's appropriate.

Note... "You look great" NOT "You look younger" or "Damn, you don't look as old as you used to..."
Dang Rick, I think that's right on the money. - K. John Joseph

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Bob Wood
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Re: What Do You Say To Some People, Part 2

#3 Post by Bob Wood » October 12th, 2011, 5:41 pm

"How much did you pay for those?"
"Do you want to sell sugar water for the rest of your life, or do you want to come with me and change the world?" - Steve Jobs, 1983

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David K o l i n
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Re: What Do You Say To Some People, Part 2

#4 Post by David K o l i n » October 12th, 2011, 5:51 pm

"WTF happened to you?"

(Actually, I agree with the "You look great")

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Cris Whetstone
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Re: What Do You Say To Some People, Part 2

#5 Post by Cris Whetstone » October 12th, 2011, 10:05 pm

Does she drink Rombauer? Mollydooker?
WetRock

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"I had taken two finger-bowls of champagne and the scene had changed before my eyes into something significant, elemental, and profound." - F. Scott Fitzgerald, The Great Gatsby

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Terence T-Bone Livingston
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Re: What Do You Say To Some People, Part 2

#6 Post by Terence T-Bone Livingston » October 13th, 2011, 10:38 am

"Good to have you back. What are you drinking these days?"


(just hope she still has some coin to spend on wine!)
ITB

Richard Leland
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Re: What Do You Say To Some People, Part 2

#7 Post by Richard Leland » October 13th, 2011, 1:38 pm

Terence T-Bone Livingston wrote: (just hope she still has some coin to spend on wine!)
That's a very good point. Maybe I should have asked for the name of her plastic surgeon -I'm sure he/she has plenty of money to spend on wine!
Richard

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Bob Hunnicutt
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Re: What Do You Say To Some People, Part 2

#8 Post by Bob Hunnicutt » October 13th, 2011, 5:33 pm

ID her
(Not Hunnicutt Winery BTW)

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