Premier Cru - Berkeley, CA., Wine Retailer - Buyer Beware

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William Gladstone
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#1 Post by William Gladstone » March 17th, 2015, 6:47 pm

Best of Luck
Wg
Last edited by William Gladstone on March 22nd, 2015, 7:18 pm, edited 1 time in total.

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#2 Post by Ken V » March 17th, 2015, 6:55 pm

Seriously? Have you had any personal experience with this store? Or are you just reporting crap from Yelp?

FWIW I have had no problems dealing with them for over a decade.

They do have a different approach which is discussed in detail here:

http://www.wineberserkers.com/forum/vie ... =1&t=61257
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#3 Post by William Gladstone » March 17th, 2015, 7:04 pm

[cheers.gif]

Best
Wg
Last edited by William Gladstone on March 22nd, 2015, 7:19 pm, edited 1 time in total.

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#4 Post by Craig G » March 17th, 2015, 7:11 pm

One retailer slamming another just seems like bullshit to me. I have no problem with you selling stuff here but don't use it as a forum to comment on your competitors. As have many others, I've taken delivery of everything (hundreds of bottles) I've ever ordered from PC, save six bottles I have pending and expect to receive.
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#5 Post by Steve Gautier » March 17th, 2015, 7:22 pm

William Gladstone wrote:Any buyer who is thinking of taking advantage of the lower price offered at the retail wine store in Berkeley, CA., Premier Cru, please read the numerous experiences of those who have walked that path on the YELP web link.

You can read of the dozens upon dozens who have walked that path and wonder how this store remains in business.

Expect that any "Future" or pre-arrival purchase at this store, will be a nightmare of lies, deception and years of waiting after everyone else has received those same wines you are still hearing creative stories of why your particular bottles are still not in.

Help others, spread the word, ... do not simply trust me, read YELP, do research,

I mention this to spare anyone else the heart ache so many have experienced.

Best of Luck
Wg
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#6 Post by Mel Hill » March 17th, 2015, 7:33 pm

really?
Screen Shot 2015-03-17 at 9.31.37 PM.png
Screen Shot 2015-03-17 at 9.31.37 PM.png (145.82 KiB) Viewed 5955 times
yea, I think so....

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#7 Post by Paul Luckin » March 17th, 2015, 7:50 pm

Yelp is not, has not been, and will not be the arbiter of anything Customer Service.
\m/ >_< \m/

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#8 Post by dteng » March 17th, 2015, 11:02 pm

William Gladstone wrote:Any buyer who is thinking of taking advantage of the lower price offered at the retail wine store in Berkeley, CA., Premier Cru, please read the numerous experiences of those who have walked that path on the YELP web link.

You can read of the dozens upon dozens who have walked that path and wonder how this store remains in business.

Expect that any "Future" or pre-arrival purchase at this store, will be a nightmare of lies, deception and years of waiting after everyone else has received those same wines you are still hearing creative stories of why your particular bottles are still not in.

Help others, spread the word, ... do not simply trust me, read YELP, do research,

I mention this to spare anyone else the heart ache so many have experienced.

Best of Luck
Wg
This is a JOKE, right?

"Help others, spread the word"... [rofl.gif]

How about this - get a clue, do a search on this site, and you will know where we stand with Premier Cru.
Hint: you are not doing well to represent your own brand.
Dan

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#9 Post by Peter Hirsch » March 18th, 2015, 4:00 am

You do understand the inherent conflict of interest here, yes? Given that, you've added zero to the PC discussion. Deliver facts that are unique to you and not found on "the Google" or move on.

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#10 Post by Tim Heaton » March 18th, 2015, 2:46 pm

Hint: you are not doing well to represent your own brand.
this
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#11 Post by William Gladstone » March 18th, 2015, 3:17 pm

Thank you for the helpful comments,
Good suggestions,
Last edited by William Gladstone on March 22nd, 2015, 7:17 pm, edited 2 times in total.

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#12 Post by NED VALOIS » March 18th, 2015, 3:19 pm

CoMo ?

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#13 Post by Bryan Cottriel » March 18th, 2015, 3:42 pm

William Gladstone wrote:Thank you for the helpful comments,
Good suggestions,
In this same pond in the front of my home, I've both Water Lilies and Lotus Flowers, when I've added the Aquascape Plant Fertilizer pellets, the Water Lilies responded in size, beauty, duration and abundance. The Lotus flowers, had one affect, they grew so large - like the size of a huge grapefruit that the petals could not fully open, they are so large they are unattractive and I've now stopped with the pellets.
I have called the importer and she informed me she has never heard or seen anything like this.

What do I do?
[rofl.gif]

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#14 Post by Scott Watkins » March 18th, 2015, 8:25 pm

Are you Ray's brother [scratch.gif]
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#15 Post by ericskitei » March 20th, 2015, 7:56 am

I'm in sales and the first and most important rule IMO is not to put down my competitors. If the way they sell or conduct business is less than ideal, the customer will see through that and they will bring down themselves without my help.

Putting down others I compete with, only makes me look like the bad guy and I find that customers don't take kindly to that sort of thing.

I just find it in poor taste to even start a thread like this.

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#16 Post by M A T T H A R T L E Y » March 20th, 2015, 9:54 am

William Gladstone wrote:Any buyer who is thinking of taking advantage of the lower price offered at the retail wine store in Berkeley, CA., Premier Cru, please read the numerous experiences of those who have walked that path on the YELP web link.

You can read of the dozens upon dozens who have walked that path and wonder how this store remains in business.

Expect that any "Future" or pre-arrival purchase at this store, will be a nightmare of lies, deception and years of waiting after everyone else has received those same wines you are still hearing creative stories of why your particular bottles are still not in.

Help others, spread the word, ... do not simply trust me, read YELP, do research,

I mention this to spare anyone else the heart ache so many have experienced.

Best of Luck
Wg
This is a joke, right?
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#17 Post by A. So » March 20th, 2015, 10:24 pm

obvious troll is obvious.
エaイdドrリiアaンn (93 pts.)

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#18 Post by Kevin Lancelotta » March 21st, 2015, 1:53 pm

Have bought from PC before. I've heard many concerns about the long wait times, and am currently waiting for wines I bought over 2 years ago at incredibly low prices.

I know several people that buy from them often, and haven't heard any true horror stories. Biggest complaints are:
-(of course) long long waits for the most coveted of wines. I have a friend who waited over 6 years for his Bordeaux
-periodic inability to fulfill orders. I have a friend who after a 3 year wait was informed that they just could not fulfill his order and then promptly refunded his money (which, of course they had for 3 years interest free)

My approach has been to limit my exposure to PC. I've jumped on a few good deals. But, the long waits have discouraged continued purchasing. Except in rare circumstances, I've been able to source wines for ~10% higher than PC posts and I always get these wines within 6-12 months, and am always provided with an estimated arrival date by other wine sellers

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#19 Post by Peter Hirsch » March 21st, 2015, 2:09 pm

I have a good sized cellar
11% of the wines in my cellar are from PC
Clearly, they deliver

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#20 Post by Kevin Lancelotta » March 21st, 2015, 8:37 pm

A thread not dissimilar to this is on another forum where there are a few retailers. I don't think any of the retailers on the forum touched that with a 10 foot pole as they shouldn't have. Way too much of a conflict of interests

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#21 Post by Bruce Leiser_owitz » March 22nd, 2015, 6:42 pm

Kevin Lancelotta wrote:A thread not dissimilar to this is on another forum where there are a few retailers. I don't think any of the retailers on the forum touched that with a 10 foot pole as they shouldn't have. Way too much of a conflict of interests
This isn't really a "conflict of interest" scenario; the OP's business interests are perfectly aligned with making an online attack on a competitor in the same field. What is being described here is a clear bias to attack a competitor based upon one's fundamental business interest. A different beast altogether.

To use an analogy, if Competitor A posts a negative Yelp review of Competitor B in the same field of business, that's not really a "conflict of interest." It may, however, but unprofessional and unsavory.

Bruce
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#22 Post by Bill Tex Landreth » March 23rd, 2015, 2:28 pm

I REALLY like this guy's style.
It's not easy being drunk all the time. Everyone would be doing it if it were easy.

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#23 Post by William Gladstone » March 23rd, 2015, 2:40 pm

Any one who wants to join in with a group of other Asian buyers who have not received their 2008, 2009 and mostly 2010 E.P. purchases please contact me and i can introduce you to the group of angry buyers.
These people I do not know in Hong Kong, China and PRC regularly contact me if I can help them because they cannot get their wines from Premier Cru.
As we are well known in that part of the world, I receive 2 - 3 emails every month. And now one group is getting strength in numbers and will hire a U.S. attorney to pursue Premier Cru.
I've nothing to do with the lawsuit, I'm merely helping refer the people who contact me to work with each other.

I had seen a cute campaign that John Oliver has started on the Marlboro Man, Jeff the Marlboro Man is a diseased lung with a Cowboy hat on Twitter.
I believe several wealthy folks have donated millions of dollars to help these small countries fight big tobacco.

I suggested they should try a similar campaign, something catchy for Non-supply of E.P. from Premier Cru on Twitter..

Folks on this site are very creative and forward thinkers maybe you guys and gals can throw out some suggestions?

This will be fun to watch, this one guy who contacted me yesterday said he found over 100 people with the same complaint that he is contacting...
champagne.gif

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#24 Post by Mark Y » March 23rd, 2015, 4:19 pm

William Gladstone wrote: I had seen a cute campaign that John Oliver has started on the Marlboro Man, Jeff the Marlboro Man is a diseased lung with a Cowboy hat on Twitter.
Holy shit, if nothing else i'd LOVE to see John Oliver do a segment on Premier Cru.. that'd be hilarious.. champagne.gif
Y.e.

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#25 Post by David K o l i n » March 23rd, 2015, 4:32 pm

Never had a problem with PC. I will never buy from you, though. Il ow you dont are because I'm not Asian. What does Hong Kong Yelp say?

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#26 Post by RyanC » March 23rd, 2015, 9:29 pm

The last thing I want is someone suing PC.
C@ughey

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#27 Post by William Gladstone » March 23rd, 2015, 11:37 pm

Well that is really good to know,
Maybe you can help your client, Samuel Mok, of Hong Kong?
If you cannot find the numerous cases due to him that he has been so upset trying to get from 2010 vintage, I can give you his direct email details. And he has sent me the invoices as well so i can forward those to you.

I imagine that you can find his contact information.
he has been emailing me for help for a while and I finally gave him some suggestions.

I will tell him to reach out to you if you send me your contact details? Phone and email, I have nothing to do with this except just trying to be of help.
You can write to me directly
william@williamgladstoneimports.com

I'm so pleased you want to help resolve this.

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#28 Post by William Gladstone » March 23rd, 2015, 11:48 pm

Well, just because I am not a maven at social media, this is very fishy,
I became suspicious when I went back in to this gentlemen Ryan's post to respond to him from Samuel of HK, who is so pissed that he cannot get his 2010 cases of Bordeaux,
When I clicked on the post it says post has illegal or pirated software...
So Ryan, how are you part of Premier Cru, living in Houston and an attorney?
Do you have anything to do with Premier Cru?
I'll send this all to Toddy French.. let's get to the bottom of this..

Wow, woow,
what is this?
This message contains links to illegal or pirated software?
what is going on?

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#29 Post by Chris Blum » March 24th, 2015, 4:58 am

Pure gold.
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#30 Post by Bill Tex Landreth » March 24th, 2015, 5:11 am

Chris Blum wrote:Pure gold.
Seriously. These posts are coming across almost as incoherently as Johnny Z.
It's not easy being drunk all the time. Everyone would be doing it if it were easy.

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#31 Post by Peter Hirsch » March 24th, 2015, 5:23 am

Love this thread. It's completely off the rails and im not involved!!!

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#32 Post by Bill Tex Landreth » March 24th, 2015, 5:42 am

Peter Hirsch wrote:Love this thread. It's completely off the rails and im not involved!!!
Drink some Pappy 23 and get nice and tight like Gladstone.
It's not easy being drunk all the time. Everyone would be doing it if it were easy.

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#33 Post by David K o l i n » March 24th, 2015, 6:31 am

William Gladstone wrote:Well that is really good to know,
Maybe you can help your client, Samuel Mok, of Hong Kong?
If you cannot find the numerous cases due to him that he has been so upset trying to get from 2010 vintage, I can give you his direct email details. And he has sent me the invoices as well so i can forward those to you.

I imagine that you can find his contact information.
he has been emailing me for help for a while and I finally gave him some suggestions.

I will tell him to reach out to you if you send me your contact details? Phone and email, I have nothing to do with this except just trying to be of help.
You can write to me directly
william@williamgladstoneimports.com

I'm so pleased you want to help resolve this.
Has Samuel called PC?

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#34 Post by RyanC » March 24th, 2015, 6:44 am

William Gladstone wrote:Well that is really good to know,
Maybe you can help your client, Samuel Mok, of Hong Kong?
If you cannot find the numerous cases due to him that he has been so upset trying to get from 2010 vintage, I can give you his direct email details. And he has sent me the invoices as well so i can forward those to you.

I imagine that you can find his contact information.
he has been emailing me for help for a while and I finally gave him some suggestions.

I will tell him to reach out to you if you send me your contact details? Phone and email, I have nothing to do with this except just trying to be of help.
You can write to me directly
william@williamgladstoneimports.com

I'm so pleased you want to help resolve this.
Ha! No affiliation whatsoever with Premier Cru. Just a happy customer who knows what to expect and is waiting for some wines purchased at excellent prices.
C@ughey

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#35 Post by Chris Blum » March 24th, 2015, 7:22 am

Ryan, I am sick and tired of your excuses. Get Samuel Mok his wine posthaste!
"Well, wine only turns into alcohol if you let it sit" -- Lucille Bluth
"The Packers f'n suck" -- Todd French

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#36 Post by Chris Blum » March 24th, 2015, 7:29 am

And please, Todd.....Get Rid of the Pirated Software on this site!!!

Besides, that bootleg copy of Windows 95 keeps crashing on my Mac.
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#37 Post by Bill Tex Landreth » March 24th, 2015, 8:31 am

I'm more worried about ninjas than pirates.
It's not easy being drunk all the time. Everyone would be doing it if it were easy.

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#38 Post by Chris Blum » March 24th, 2015, 10:11 am

What about Pirate Ninjas...armed with Skrewkaps?
"Well, wine only turns into alcohol if you let it sit" -- Lucille Bluth
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#39 Post by Craig G » March 24th, 2015, 10:14 am

Chris Blum wrote:What about Pirate Ninjas...armed with Skrewkaps?
My Simon Brown neurons were twitching too.
“You need to look down to the bottom shelf where they keep the Fighting Cock” — Corey N.

C. Gle@son

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#40 Post by Peter Hirsch » March 24th, 2015, 10:42 am

Bill Tex Landreth wrote:
Peter Hirsch wrote:Love this thread. It's completely off the rails and im not involved!!!
Drink some Pappy 23 and get nice and tight like Gladstone.
I crushed that skanky cat, knocked her clean off the site!

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#41 Post by M A T T H A R T L E Y » March 24th, 2015, 12:53 pm

William Gladstone wrote:Well that is really good to know,
Maybe you can help your client, Samuel Mok, of Hong Kong?
If you cannot find the numerous cases due to him that he has been so upset trying to get from 2010 vintage, I can give you his direct email details. And he has sent me the invoices as well so i can forward those to you.

I imagine that you can find his contact information.
he has been emailing me for help for a while and I finally gave him some suggestions.

I will tell him to reach out to you if you send me your contact details? Phone and email, I have nothing to do with this except just trying to be of help.
You can write to me directly
william@williamgladstoneimports.com

I'm so pleased you want to help resolve this.
Any reason you deleted your original post? Did you lawyers explain what a terrible idea it was?
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#42 Post by Kevin Lancelotta » March 24th, 2015, 1:36 pm

Bruce Leiser_owitz wrote:
Kevin Lancelotta wrote:A thread not dissimilar to this is on another forum where there are a few retailers. I don't think any of the retailers on the forum touched that with a 10 foot pole as they shouldn't have. Way too much of a conflict of interests
This isn't really a "conflict of interest" scenario; the OP's business interests are perfectly aligned with making an online attack on a competitor in the same field. What is being described here is a clear bias to attack a competitor based upon one's fundamental business interest. A different beast altogether.

To use an analogy, if Competitor A posts a negative Yelp review of Competitor B in the same field of business, that's not really a "conflict of interest." It may, however, but unprofessional and unsavory.

Bruce
Solid point!

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#43 Post by William Gladstone » March 24th, 2015, 2:40 pm

M A T T H A R T L E Y wrote:
William Gladstone wrote:Well that is really good to know,
Maybe you can help your client, Samuel Mok, of Hong Kong?
If you cannot find the numerous cases due to him that he has been so upset trying to get from 2010 vintage, I can give you his direct email details. And he has sent me the invoices as well so i can forward those to you.

I imagine that you can find his contact information.
he has been emailing me for help for a while and I finally gave him some suggestions.

I will tell him to reach out to you if you send me your contact details? Phone and email, I have nothing to do with this except just trying to be of help.
You can write to me directly
william@williamgladstoneimports.com

I'm so pleased you want to help resolve this.
Any reason you deleted your original post? Did you lawyers explain what a terrible idea it was?
I deleted my posts because I was off topic. Being new to the site I made what is probably a common error, The thread I had started my comments about Premier Cru on was not about Premier Cru. Also the comments from some members caused me to be aware of how many folks here will express their opinions as facts, lack the fundamental knowledge of specific facts and they feel attacked because of their view of experiences with Premier Cru. I discovered the topic had been discussed Ad nauseam on this site, and after reading so many opinions expressed as fact, such as, "Premier Cru has a different business model", or another good one was, "Premier Cru is not an authorized En Primeur seller", reading these and so many other comments I realized I was shouting into the wind.
Or the very common comment was pertaining to the belief that my business is a competitor to Premier Cru or that I am in the retail business. I would not bother to explain or defend myself to people who are determined with their opinions not to have those opinions molested, so I withdrew those as they did not belong in that thread and served no purpose.
I have absolutely no concern about Premier Cru taking any legal action against me, nor do I have any fear as so commonly stated here in libel or any such action.
I've spoken out within the wine industry and to many official sources and Premier Cru has not disputed one fact.

I have not met with open minds on this site and have no need to continue to prove a point.
I genuinely wished to warn others to help others. Premier Cru is committing fraud, they offer to sell wines they do not own. I know this for a fact. They do not have some unique business model. They simply have a Ponzi scheme model. I am only speak on Future purchases, not what is in stock.
My business does not compete with premier Cru at all. We do not seek out "Private customers sales". For friends, I have always had the desire to share wines and that is what I attempted to do on this site.
I'm learning that the offers are not being received in this manner and am seriously considering not making any further offers.
Our orders are for commercial customers, 10, 20, 40, 100 cases and up. We are not properly set up to handle orders of 1 - 3 cases. It causes us problems. We do not take credit cards, we have no location that people come down to or we meet at. We do not have the people or set up for private sales.
Yet so many on this site have spoken with certainty that they know the intention of my comments.
I do not need to make the comments for recognition or my benefit.
I am regularly contacted by people asking if I can help them get the wines they purchased from Premier Cru. I will continue to do that and continue to withdraw from discussing the topic on this site as I have learned about the nature of the outspoken few.
Privately I've received numerous emails from people on this site apologizing for the mean spirited opinionated folks who are so active.
It is your community and I have no desire to change what ever the wine berserkers want as a tone is their choice.
Premier Cru is not our competitor. We've never offered to even sell to them.
We do supply a number of their competitors.

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Bill Tex Landreth
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Premier Cru - Berkeley, CA., Wine Retailer - Buyer Beware

#44 Post by Bill Tex Landreth » March 24th, 2015, 2:49 pm

If everyone here is so beneath you, then why are you here?

Oh yeah, there is a buck to be made. Typical.
It's not easy being drunk all the time. Everyone would be doing it if it were easy.

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M A T T H A R T L E Y
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Premier Cru - Berkeley, CA., Wine Retailer - Buyer Beware

#45 Post by M A T T H A R T L E Y » March 24th, 2015, 3:24 pm

William Gladstone wrote:' Premier Cru is committing fraud, they offer to sell wines they do not own. I know this for a fact. They do not have some unique business model. They simply have a Ponzi scheme model. I am only speak on Future purchases, not what is in stock.
=
Cease and Desist letter in 3,2,1.....
___________________________
ITB

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Joe G a l e w s k i
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Premier Cru - Berkeley, CA., Wine Retailer - Buyer Beware

#46 Post by Joe G a l e w s k i » March 24th, 2015, 4:21 pm

William, we would all be grateful if you would explain the facts that you know about Premier Cru commiting fraud. Thanks in advance.

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William Gladstone
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#47 Post by William Gladstone » March 24th, 2015, 4:49 pm

Thanks Joe for what seems a sincere and genuine desire for information or at least my experience.
However, having been exposed to the bashers on this site who submit opinion as fact and are mean spirited, unlike your (apparently) honest request for facts or details, I truly am going to slowly withdraw from putting myself out in this forum.
People who are members of this site have written very supportive notes directly to my personal email, they know my nature and they know where I am coming from and I appreciate that.
I am disappointed that they do not try to set a different tone in this community.
I've received a number of emails from wine professionals on this site who express their co. has done business with my staff and they do not wish to get involved with the mean spirited leading forces who are so prevalent and therefore they remain quiet. It is too bad that is the tone to silence others. I've heard social media has that element - this is my very first experience with social media, I'm afraid I am behind the times. I do not text, or tweet, I do not even own a Smart Phone.

i am really an unknown to most in the community who have rushed to make such ugly assumptions about me. I know they are coming from their own negativity and doubts within themselves, just as I recognize my close mind and heart to Neal Martin is about me more than it is about Mr. Martin. They have no idea that my very first instinct with wine is to share and to help. The bashers assumed it was a move I was making as one retail store attacking another. Not even bothering to look into the obvious which is that we are not a retailer and we have nothing to do with that market. I know these comments are the bashers speaking about who they are and what they fear.

Those bashers would rather attack then discover the facts that my business do not comfortably accommodate 'private orders' - fulfilling the needs of a retailer for private customer., My staff and facilities are not set up for it and it is problematic. yet, I have and was going to continue to offer some unique offers thinking this community had wine lovers who would really appreciate these unique opportunities.

For example, today my staff is sending out a Easter Holiday Offer of Champagne. We have a few Houses in stock, Dom - vintage, but what we have that brings me to state "unique" is a Champagne House that is loved by many - Drappier Family, who we have a very special long standing relationship, every few years as a 'Thank you' for favors we do, Michel Drappier allows me to make a selection of back vintage Cuvee's. In the summer of 2014 we selected some of the absolute finest in the Drappier history, 1959, '69, '79 , '95, '96 and then they disgorged the bottles freshly at that time - July - 2014. That makes these bottles quite unique.

We are very careful in who we offer those bottles to. We select the clients who receive those offers. Although they have a price, of course, in the realm of finding a similar bottle - you cannot find a bottle of these vintages disgorged in the past few months.
I was thinking of putting an offer on the Commerce Corner- coming from my desire to share, and have decided, the attacks and complete lack of understanding from some members of this community I will withdraw from putting myself out with comments or wine offers.
We do not need Wine Commune members ordering our wines. That is a gift from me in my mind. We are an importer offering to the retail public and it is a great inconvenience for us to fill those orders. of course I imagine the bashers are going to have a field day interpreting my remarks.
So I will withdraw , I've no need to remain active in this discussion or use this site to sell our wines.

I did post a thread sincerely asking Berserkers views on Neil Martin and that has been enormously helpful and insightful and has made me realize I need to change my views on him and how off and opinionated or close minded I am on Neil Martin. Much like so many who have responded to my comments on this thread.

I'm sorry, I do not want to go into any further detail in this forum about Premier Cru. The discussion appears to have been rehashed and all of the opinions formed and I have no investment to change anyone's mind. I've done my bit, I've put the information out.
If you really want to know, the old adage really applies, follow the money. Do some research.
Thanks anyway.
Wg
Last edited by William Gladstone on March 24th, 2015, 5:10 pm, edited 1 time in total.

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Poppy Davis
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Premier Cru - Berkeley, CA., Wine Retailer - Buyer Beware

#48 Post by Poppy Davis » March 24th, 2015, 4:59 pm

No soup for you! :) :o
Poppy Davis Fruchtman, formerly ITB

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David K o l i n
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#49 Post by David K o l i n » March 24th, 2015, 4:59 pm

Thanks for stopping by

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Peter Hirsch
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Premier Cru - Berkeley, CA., Wine Retailer - Buyer Beware

#50 Post by Peter Hirsch » March 24th, 2015, 5:07 pm

Poppy Davis wrote:No soup for you! :) :o
Very, very, very funny!!!
A perfect response. Perfect

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