Eurocave -- key issue

My Premiere L hasn’t been opened for between four and six weeks, and now cannot seem to open the door with my key. Anyone else have this issue? Didn’t see anything in the locking mechanism. Tried graphite powder, to no avail. Thanks.

Wow, no…I’ve not had this problem. Have you tried to ask someone from Wine Enthusiast? They’re one of the bigger companies that sell them.

Are you sure you are turning the key the right direction and jiggling it?

I have never had an issue with mine, but I admit I never lock it and the key stays in the door all the time.

Well, at least, the wine is safe.

You do know that you need to push in on the key,right? Also, try pushing the door in / closed while pushing in on the key and turning.

Thanks, all (and yes, I’m aware of how ridiculous this query seems.). Wasn’t sure if this was common…I suspected not, but figured I’d check. Once this gets worked out, I like Paul’s idea of keeping the key in the lock.